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Home Care in Sunderland and Durham North

Home Care in Sunderland and Durham North

When staying in the comfort of your own home matters most, Bluebird Care's home care services and domiciliary home care services are here to help. Whether you live in Sunderland or Durham, our local team will provide flexible home visiting care tailored to your needs—from short 15-minute visits to full-time live in care home care. Our trusted home carers ensure you receive consistent, compassionate support when you need it most.

logoHome Care in Sunderland and Durham North

Carer with customers

What is Home Care?

We understand that home care means more than a helping hand - it's about preserving independence, dignity, and quality of life in your cherished surroundings.

In Sunderland and Durham, where community ties run deep, staying at home means everything. Our homecare services cover Sunderland, Durham, Washington, Houghton-le-Spring, Seaham, Peterlee, and everywhere in between. From the coastal communities near Roker Beach to the historic cobbles where Durham Miners' Gala banners once marched, from Washington's New Town to Seaham's heritage coast, we bring professional, compassionate care right to your doorstep.

Our care at home services help you or your loved one continue living comfortably at home, surrounded by the memories and natural beauty that make this corner of England so special.


Is Home Care Suitable for Me or My Loved One?

We completely understand—inviting someone new into your home can feel like a big step. It might even feel a little overwhelming at first. You may worry about how your loved one will react, or wonder if accepting care means giving up independence. These thoughts are completely natural.

The truth is, home care doesn’t have to be a huge change all at once. Many of the families we support start small - maybe with just a single visit a month to lend a hand with household chores or provide a bit of extra company. Over time, trust grows, routines settle in, and it often feels less like “care” and more like having a friendly, reliable helping hand when you need it.


Whether it’s senior care at home or support for adults of any age, our services are always shaped around you - your life, your needs, your way of doing things. We’re here to make life easier, not to take control of it.


Home Care Visit Lengths & Flexibility

We recognise that everyone has unique needs and schedules, so our domiciliary and home care services are designed to be highly adaptable. Common visit options include:

15 minute pop-in calls to make sure medications are taken

30-minute visits for tasks like getting ready for the day and meal preparation 

60-90 minute care visits for assistance with personal care, companionship, light housework, and meal preparation

Longer daytime visits to support more involved care routines 

Evening or overnight in home care services when you need support beyond standard hours

You decide how much care works best for you, and we adjust our service as your needs.


Lady baking with carer

Types of Care We Can Provide

Personal Care Support

Sensitive assistance with bathing, dressing, grooming, and personal hygiene. Our care assistants maintain your dignity and comfort while providing the personal care support you need to feel your best every day.

Companionship Care

Meaningful companionship to reduce isolation and loneliness. This can come in many forms and isn’t limited to just in home care. Whether it's sharing memories of the good old days whilst taking a gentle walk, going to the pictures to see a film, or simply having someone to talk to, our carers provide the social connection that enriches daily life.

Meal Preparation & Nutrition

Assistance with meal planning, preparation, and nutrition support. Our care team can help with everything from making a proper Panackelty for tea to preparing your morning porridge just the way you like it. We will ensure that all dietary requirements are met and to keep you well-nourished and healthy.

Medication Management

Safe medication administration and reminders to help manage your health conditions. Our trained care assistants ensure you take the right medication at the right time, providing peace of mind for you and your family.

Domestic Support

You've always been house proud, and we help you keep it that way. From light housekeeping and laundry to those little domestic tasks that keep your home comfortable and welcoming - ready for when old friends come over for tea and a slice of cake. We're here to help maintain your independence.

Specialist Care

Our experienced carers are fully trained to support individuals in need of dementia home care, Parkinson's disease, injury recovery, and other complex health conditions. We provide specialised domiciliary care that helps manage symptoms while encouraging independence and maintaining quality of life.

End of Life Care At Home

We can support you or your loved one through end of life care with dignity, respect, and compassion, providing comfort and reassurance during this final stage of life's journey.


What Does a Home Carer Do?

Bluebird Care offers comprehensive care services at home that are tailored to meet your individual needs. Our professional care team provides person-centered support that adapts to your lifestyle and preferences.

Our care assistants understand the local community and help you maintain your connection to the places and people that matter most in this proud region.

Carer outside home

Why choose to live at home instead of in a care home?

At Bluebird Care, we believe there’s no place like home when it comes to receiving support. By choosing our home and care services, you can remain in the comfort and familiarity of your own surroundings, surrounded by the people, pets, and possessions that matter most. Unlike the routine and shared environment of a care home, our home health care services provide personalised, one-to-one support tailored to your needs and lifestyle. You keep the freedom to live life on your terms—following your own routines, enjoying your community, and maintaining your independence—while receiving compassionate, professional care that adapts as your needs change.

Customer at home

What Our Home Care Service Provides

There are many home care providers that don’t deliver on what they promise to, however, our dedicated home care service offers comprehensive support tailored to your needs, including:

  • Personal care – assistance with bathing, getting dressed, and using the bathroom
  • Medication management – reminders and help taking prescribed medications
  • Nutritional support – planning meals, cooking, and assistance with eating
  • Household tasks – keeping your home tidy with laundry, cleaning, and washing up
  • Community connection – help with grocery shopping and running errands, or accompanying you to do them yourself
  • Medical appointments – transport and support getting to and from healthcare visits
  • Meaningful connection – friendly companionship, engaging conversation, and emotional wellbeing support
  • Night-time care – overnight monitoring and assistance when needed
  • Family carer relief – respite care to give your loved ones a well-deserved break
  • Specialist support – care adapted for dementia, limited mobility, chronic conditions, and other specific needs

We believe in putting you at the center of everything we do. You and your family decide what your care looks like, ensuring it reflects your preferences, routine, and values.

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Home Care Continuity

One of the key strengths of our home visiting care is continuity of carer. Wherever possible, you will see the same care assistants regularly. This familiarity builds trust, comfort, fosters friendship and safety, and the ability to tailor care to your routines and preferences.

We also provide reliable weekend and holiday home care cover. If your usual carer is unavailable, we ensure another trained team member steps in so your home care support isn't disrupted. This is a benefit of choosing an established provider like Bluebird Care, rather than relying solely on individuals - you will receive consistent care and support through all seasons.

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How Choosing Home Care Works

Initial assessment & consultation
 A member of our experienced senior care team visits your home to discuss your needs, schedule, preferences, and any health considerations. We do offer a no obligation chat should you wish to discuss options prior to any assessment.

Care plan creation
 We propose a bespoke schedule of visits, durations, and tasks.

Carer matching & familiarisation
 We assign you a small team of care assistants whose personalities and skills align with your needs. 

Visits commence
 The care assistant arrives at agreed times, delivering the agreed services.

Ongoing review & adjustment
 Our team regularly checks in to monitor care quality and adjust the plan if your needs shift.

Home Care Coverage

We offer home care and domiciliary services across:

Across North Tyneside including Tynemouth, Whitley Bay, Monkseaton, Wallsend, Forest Hall, Killingworth and Wideopen. 

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FAQs

Can I choose the visit times?
 Of course - we will work around your schedule. You decide what times suit your day best.

Who do we provide home care services to?

We provide care for adults aged 18+. Whether its senior home care services, or support for younger adults, we can help. 

What if my needs increase?
 If you need more or longer visits, or overnight support, we can quickly adapt your plan or consider live‑in care options.

How many different carers will I see?
 We aim for continuity of care wherever possible. Your carers will be part of a bespoke local team based in your area with area based supervision.

Is care available on weekends and holidays?
 Yes, our team offers cover through weekends and holiday periods so you’re never left without support.

How much does home care cost per hour?

The cost of home care varies depending on your individual care needs. Some tasks take longer to complete than others, and the tailored care you receive will vary in length of time depending on your personal preferences. We charge at an hourly rate, but you can have less or more than that depending on what suits you! We offer private home care services in the comfort of your own home. 

How do I start?
 Call our local office to arrange enquire about our different offerings and prices and arrange a free consultation. From there, we’ll assess, propose a plan and begin care at your convenience.

Make an enquiry

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