I am the Director of Bluebird Care (Stevenage and North Herts). We have a dedicated team that have managed the care from this office for the last 4 years; the Care Manager, Co-ordinator and Supervisor have a combined experience of over 35 years in care.
Having experienced at first hand the difficulties and frustrations of arranging care for my own father I am passionate to provide a service that actually puts the customer and their needs at its heart.
Excellent customer service is very important to me, and my team, and we aim to offer care that we would expect for our own family members. This is why we don’t offer 15 minute visits as we believe that is not sufficient time to offer adequate care. We also aim to have a one to one relationship between each customer and carer so that more personal care and friendship can be offered.
Prior to care I have over 30 years’ experience in business (including various Telecommunications companies in over 10 foreign countries) which has taught me that you are only as good as the people you employ. We therefore want our carers to be happy and to have a passion for caring.
I have been involved in fund raising for the NSPCC and I am a Dementia Champion.
Outside of work I enjoy spending time with the family ( I have a wife and two children) and I enjoy most sports, especially football.
