Customer Satisfaction Survey 2020

Whilst Bluebird Care Stafford has an excellent reputation in the local community, we recognise that we are only ever as good as our Customers say we are.

13/12/2020

Whilst Bluebird Care Stafford has an excellent reputation in the local community, we recognise that we are only ever as good as our Customers say we are.

We are always seeking ways to improve and perfect what we do, and conducting our Annual Customer Satisfaction Survey is one way of measuring what our customers really think.

We see it as a privilege to provide care and support to our customers and we endeavour to do this  with compassion and empathy, 24 hours a day, 7 days a week.  Our latest survey demonstrates some very encouraging results, notably 100% of our customers are satisfied with the service they receive and we provide a safe and effective service that meets their care needs.

Some of our customers comments includes:

“Very professional, friendly, caring and both carers and office staff are very supportive.”

“Excellent care and Support.”

“Professional and friendly.”

“Responsive service. Carers are excellent in often challenging situations, good contact with head office."

Click here to read our full customer satisfaction report.

We are proud to deliver care in the Stafford and surrounding areas including Stone, Great Bridgeford Derrington, Hopton, Brocton, Haughton, Barlaston, Yarnfield, Little Haywood, Great Haywood, Eccleshall, Gnosall & Hixon.

To find out more about our service please call us on 01785 337711