Testimonials & case studies
At Bluebird Care Stafford we offer a personal, professional service to you and your family. We are determined to deliver the best possible care for every single person and are delighted when we receive positive feedback from our customers, their families and friends.
Please read on to learn what people have to say about us.
To see our latest reviews please visit Homecare.co.uk
Showing results 17 - 19 (of 19)
The support service provided to my mother by all of the team from Bluebird has been extremely good. During the period of bad weather we have recently had, they still managed to provide the very high standard of support that we have had throughout the year. Something that l also find very pleasing is that each of the carers has a bit of personality about them which helps my mother remember them, they are not just a name.
The detail they go into to ensure they provide her with what she needs is a very big weight off my mind. The working relationship they have with the district nurses are great, to the point, the district nurses compliment them on the service they provide and the reporting feedback they give to the nurses. Also in the records they keep, body maps, MARS sheets etc. smoke alarms.
Bluebird looked after my parents for 7 months and this enabled them to stay in their own home. Eventually they needed 24 hour care and so have moved into a care home. The carers stayed much longer than their set times on several occasions in emergencies and dealt with many problems and difficulties. We think they did a really good job and marvelled at their patience. On the day my parents moved to the care home, tears were shed as the carers said goodbye. The carers had clubbed together to give Christmas presents to my parents, items that will be useful to them in their new home.
These guys are amazing! My mother was in hospital after an operation for weeks when fit to come home. Bluebird went out of their way to home assess and create a comprehensive care plan in order to get her home for Christmas with a full care package (one of the worst packages to cover).
They had everything sorted within days and the carers have been fantastic with Mother who can be stubborn and was quite emotional after her ordeal at the hospital. I can't thank the manager, admin and carers enough for going out of their way for someone they didn't know. Everyone is lovely and it really is a family atmosphere, it is a pleasure to welcome them into our home and we trust them implicitly. Very highly recommended.
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