Staying In Contact With Family

During the current pandemic, one of the main issues impacting many of our customers and the wider community is being unable to see loved ones.

When the UK went into lockdown in March 2020, many things changed beyond recognition. basic daily pleasures that many of us took for granted, such as visiting our friends and family, came to a halt, and face-to-face meetings have since been prohibited, which has led to an increase in loneliness across the UK, especially in older and vulnerable people who live alone. 

While it may not be possible to see loved ones at the current time, technology offers us plenty of ways that you can still keep in touch with your family and friends, despite having to remain physically apart.

Tools to help you keep in touch

With a variety of free video chat apps and web platforms available, there are plenty of ways to see and talk to your family and friends. Here are a few you may consider trying:

• WhatsApp: Available across devices and around the world, WhatsApp is a great way to message, call or video chat with basically anyone. And with encryption services built into the platform, you can be sure your communication stays private. However, while making voice or video calls, keep in mind that WhatsApp relies on your cell data if you're not connected to Wi-Fi. In addition, you can't call landline numbers with WhatsApp. Download WhatsApp for iOS or Android, or use it on your computer.
   
• Skype: After creating an account, Skype allows you to send messages, pictures and videos to other Skype accounts. You can also make phone calls to non-Skype contacts, including landline numbers — however, this functionality comes with a fee. Download Skype for iOS or Android, or use it on your computer.
   
• Zoom: Previously used solely as a business conferencing tool, Zoom has emerged as a popular video chat hangout option. Keep in mind, however, that there are privacy concerns with Zoom calls, as well as a 40-minute time limit if you have a free account. Download Zoom for iOS or Android, or use it on your computer.
   
• Google Hangouts: Most people have a Gmail account these days, and anyone who does can start and join a Google Hangouts video call. The advantage of Google Hangouts is that there's no time limit to your video chat. The downside, however, is that only 10 participants are allowed in the video chat room. Download Google Hangouts for iOS or Android, or use it on your computer.