Meet the team

Israr Hussain

Franchise Owner

Israr is a former Director of Sales in the Biotech sector. He holds a Masters in Biotechnology and has worked with Pharma companies, Hospitals and Universities at a global level. Israr believes his diverse business experience has allowed him to build a strong team at Bluebird Care St Albans.

Our aim is to go above and beyond customer expectations. We believe in treating each customer with dignity and to recognise their likes and dislikes, this belief ensures that our customers receive exactly the care they want.

Israr believes the best way to support customers and care workers is to know exactly what happens at ground level. With that in mind all our office team experience hands on care and go through the same intensive training as our care workers.  

Gaynor Dargavel

Business Leader (Registered Manager)

Gaynor Joined Bluebird Care St Albans in October 2013. She is a Level 5 Qualified registered manager and comes with over 15 years of experience working in the domiciliary care industry. Gaynor has worked at all levels within care which holds her in good stead for the future.

I believe in treating all our customers as individuals to ensure they get exactly what they want. We tailor the care to suit the customers personalised needs. As Care Manager I still  enjoy doing hands on care,  this allows me to stay in touch with the real needs of my customers and to provide them with the highest quality of care possible.

Rachel Haddock

Operations Manager

Rachel Joined the Bluebird Care Family in Jan 2017. She comes from a strong background in customer relationship management.  Rachel works very closely with the whole care team to ensure we provide the highest quality care possible.

I firmly believe that if a job is worth doing, its worth doing well. My aim is to ensure this ethos is shared with all our employees. My mission is to ensure all our staff have the support and training to become the best. I want all our staff to have a real passion for care, knowing we are making a real difference to help vulnerable people live happy fulfilled lives in the comfort of their own homes.

Alex Black

Care Team Manager (Dementia Champion)

Alex Joined Bluebird Care St Albans in Nov 2017. Alex has many years of experience working in the care industry. This experience helps her to truly understand and empathize with the needs of our customers and care workers.

I enjoy both my roles in the office and the opportunity to deliver care to our customers. Supporting our customers with Dementia is a passion of mine and i find it rewarding to be able to assist both the individual and their families.

Christina Todosi

Care Supervisor


Working in the care industry can be very demanding and challenging, however I love working for Bluebird Care St Albans. The fact we are changing lives is the best feeling in the world.