Meet the team

Robert Mezo


Bluebird Care South Oxfordshire is led by Robert Mezo.

Robert started delivering homecare in South Oxfordshire  to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of homecare and support is Robert’s absolute goal and the team would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services we provide.

Prior to starting Bluebird Care (South Oxfordshire), Robert worked in several industries delivering marketing, project management and market research needs to companies and industries spanned globally from the UK to Canada.

Robert’s responsible for the overall day to day running of the business and his primary responsibilities are to ensure that quality is embedded in everything Bluebird Care delivers whilst developing the business to the advantage of all South Oxfordshire communities.

In Robert’s spare time, he enjoys spending time with his family and can occasionally be seen running but it’s usually after his young children!

Charlene Chewings

Care Manager

I have been working for Bluebird Care since January 2016, with my role being a Supervisor. Before starting with Bluebird Care I had 6 years’ experience in various care settings.

I’m very passionate about my job, I enjoy the daily challenges this role brings and work well as part of the team. I also provide support to the senior management team. I’m confident within my job role due to the experience and support I have received within Bluebird Care.  I love my job knowing that I contribute to customers being able to stay in their own homes promoting their independence, as well as supporting the team to deliver this service.

Jo Smith

Live-In Care Manager

My career with Bluebird started in 2014. After working in a family run residential care setting where senior roles were taken for the foreseeable future, I wanted an employer who offered progression and that is what I got! My roles have included Carer, Support Supervisor, Supervisor and now Live-in Care Manager

I am the point of contact for our live in service, dealing with queries, concerns and requests.  I enjoy getting to know our customers as individuals and their needs and working with the live in care team to ensure they receive the care that they require to enable them to live in their own homes where they feel comfortable and the care is focused on them.

I thoroughly enjoy my job, it’s more often than not fast paced, challenging and no two days are ever the same.

Mel Charnock

PR & Marketing Manager

Melissa served in the Military for 9 years as an ICT Technician, since leaving Melissa embarked on a career as a recruitment consultant in the Catering and Hospitality sector before progressing into internal recruitment working within the Care Sector covering Oxfordshire.

Melissa Joined Bluebird Care in February 2020. She enjoys meeting new potential staff members and builds relationships with the care team and other partnership organisations who can help with marketing in care.

“My role at Bluebird Care as the PR & Marketing Manager for Oxfordshire is a new and exciting role. Working closely with all teams and organisations will help build the profile of Bluebird Care within the Oxfordshire region. ”

Melissa is passionate about her role and making a difference.

Originally from Edinburgh, Melissa has lived in Oxfordshire for over 14 years. She lives with her husband, 2 children and French Pin, Archie.


Recruitment & Retention Manager

Sophie started working for Bluebird Care in March 2020 as the Recruitment and Retention Manager covering South Oxfordshire and Oxford. She now covers all three areas.


Prior to this Sophie has worked within the care sector for 3 years in recruitment roles and has worked within Recruitment since 2014.


 " I am passionate about recruitment within the care sector and making a difference in my role with Bluebird Care"


Sophie moved to Oxfordshire from Worcester, where she is originally from, she has also lived in Malta for a number of years.



I started my career with Bluebird Care in 2014 after returning to work having had my second child. Having two young children and a partner who works full time I started as a part-time Care Assistant working evenings and weekends, which fit in perfectly with family life. As time has gone on, I have been able to offer more availability and progressed to the role of Support Supervisor and now acting Supervisor for the South Oxfordshire area.

I worked in retail management prior to working in the care industry and at that time my Grandfather had been diagnosed with Alzheimer’s. He started with domiciliary care but as the disease progressed, he had to move into a residential setting. I witnessed things, good and bad, and decided I needed to help care for our older generation.

I would offer the following advice to anyone thinking about joining our profession. Caring is not an easy ‘job’ It can be thankless, emotional, dirty at times, and you feel as though you are juggling lots of professions in one. You are a carer, a housekeeper, a cook, a friend, a teacher, a driver, a shoulder to cry on. You are exhausted. But when your customer with dementia smiles at you because they remember your face, or the family recognise you as a lifeline to their aging relatives, or when someone finally trusts you enough to let you support them with washing and dressing, you can’t help but feel privileged that they allowed you to help them and that your time and care made a difference.

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