Frequently asked questions

We agree a Care Plan which details exactly what you have instructed us to do. This then becomes the work list for each day. Click here for details of the care services we can provide. As part of our ongoing and unique relationship with pharmacies, we are also able to assist or administer your medication.

Care Plans frequently evolve and we check regularly to ensure that the care we are providing is appropriate. 

This depends on how many care visits you have each week. We very rarely have just one care assistant assigned to a particular customer. This allows for periods of time when your care assistant may be away on holiday, however, we do try to keep the number of your care assistants to an absolute minimum.