Claire Bluebird Care Shropshire Team Member Claims Prestigious Award

Claire Gwilliam, our Training Officer at Bluebird Care Shropshire, has won the Workforce Development Award for the West Midlands Region, at the Great British Care Awards.

Claire, 38, has worked at Bluebird Care for nearly nine years. In her role, Claire is responsible for the training and support of in excess of 90 staff members.

Day to day, her role entails the training of all care staff in the ten core standards of care; including health and safety, medication, first aid, and infection control. Claire also leads induction classes for new starters, occurring every other week, and co-ordinates all external training courses and QCF Qualifications.

Over the duration of the pandemic, Claire’s innovation and experience served the expansion of Bluebird Care Shropshire well. She delivered e-learning, remote training classes, and authored workbooks for new trainees to work from home, and in virtual 1-2-1 zoom training and development sessions.

Throughout Claire’s service to Bluebird Care, she has also delivered dementia awareness training to the Shropshire Fire Service and regularly takes part in charity events involving Bluebird Care Shropshire.

On receiving the award, Claire commented:

 “I genuinely couldn’t believe it when I heard that I had won the award. I’m very surprised to have won, but also delighted to have be recognised for what is my day job, which I love doing!”

Claire Flavell, Director of Care for Bluebird Care Shropshire, added:

 “We are so pleased that Claire's dedication, hard work and commitment to her training role has been recognised by the Great British Care Awards judges. Claire is very passionate in making sure staff fully understand their role and are kept up to date with best practice at all times. We are very proud to have Claire as part of our team.”