Meet the team

Ian Barnes

Franchise Owner

Ian Barnes – the Franchisee for Bluebird Care Shropshire – has lived in Shrewsbury for 21 years and, with his wife Rosanna, raised his family there. They have two grown up children and early in 2011 they became grandparents for the first time.

Before starting Bluebird Care (Shropshire) Ian was Managing Director of a chain of Garden Centre’s, a complex business employing over 500 people. He brings strong commercial experience and well developed management skills to the business.

It is important to Ian that the Home Care services that Bluebird Care deliver are consistently delivered to a high standard. “Good old fashioned service” is not just a tag line, we mean it!

Ian choose the Home Care sector because he was himself very poorly and underwent a Kidney Transplant in 2007 which was generously donated by his sister.  Secondly, his elderly Mother in Law needed Home Care and he was shocked at the level of care provided and decided then that he could do better.

Ian selected the Bluebird Care franchise because of the high quality, a standard which he feels will help to improve the standard of care for people in Shropshire.

Claire Flavell

Director Of Care

Claire has lived in Shropshire most of her life, getting married and raising her daughter and son here. She started out in care in 1989 to work around bringing up her children and soon found it wasn’t ‘just a job’ but a career and something she became very passionate about.

Claire started working in residential care and moved on to domiciliary care and rehabilitation support working with a broad client group including the elderly, people with physical and learning disabilities before her career took her on to managing an Acquired Brain Injury care service.

Here she gained her ILM Level 7 Diploma in Management. Claire joined Bluebird care in July 2013.

Ceri Eades

HR Manager

Ceri has worked and lived in Shropshire all her life, she is married with two daughters and cares very much about making a difference to peoples lives . Ceri has had a varied career but it has always been people orientated, including working within the Charity, Voluntary, and Public sector before starting with Bluebird Care in September 2014. Ceri cares very much about helping people and getting the best out of them.

Making a difference to someone's day in whatever way is very important to me and I love the saying "life is what you make it!"

Claire Gwilliam

Training Officer


Claire has lived in Shrewsbury all of her life, and only came into care in 2013 when she started as a carer for Bluebird Care. Claire soon proved to the team how passionate she was about making a difference to people's lives. Claire was soon promoted to Shrewsbury Supervisor in 2014, and has since proved to be a very adaptable and willing member of staff. In April 2016 Claire was promoted to training officer for Bluebird Care,  and delivers all training to new and current members of staff. Claire has started her Level 5 QCF in Health & Social Care and hopes to complete this by January 2018. 

I wish I had started working in care years ago, it's been the best decision I've ever made.

Amie Stone

Bayston Hill & Church Stretton Supervisor

Amie joined Bluebird Care in mid 2014 as a carer. She progressed so well that she was promoted to Supervisor for Bayston Hill and Church Stretton. Amie is a very warm and caring person and would go the extra mile in order to make someones day . She has shown the team how capable she is and has shown her worth between staff and customers. We feel fortunate to have Amie as one of our staff. 


Laura Woodhouse

Shrewsbury Supervisor

Laura joined Bluebird Care in January 2017 to cover maternity leave. Laura has worked in the care sector since 2013 starting in residential care for adults with Autism and Learning Difficulties and then moving onto Childrens sexual trauma services, also in a residential setting. Laura has gained her Level 3 in Adult health and social care and hopes to continue her development in the care sector. Welcome to the team Laura you are proving to be a fantastic team player! 

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