We support our care team, so they can support you

Ensuring you get the quality care you need

Ann Marie Bowyer, General Manager

At Bluebird Care, Ann-Marie oversees the day-to-day operations of multiple branches while managing the finance function. She takes pride in ensuring carers have the resources and support needed to deliver exceptional care. Her dual role enables her to balance operational oversight with financial strategy, driving improvements that benefit both staff and customers.

Sam Mortimer, Registered Manager

Sam has over 10 years of experience in Health Care, in various roles, two of which are Nursing and administration. She completed her Level 3 Diploma in Nursing and is committed to providing excellent service to all our customers and staff. After many years of working in the care sector ranging from elderly care to mental health and substance misuse, she has joined Bluebird Care as an Administrator. She has been later promoted into the role of Care Manager.

Nicola Patterson, Deputy Manager

Nicola Patterson is the Deputy Manager at Bluebird Care Scarborough and Bridlington. She plays a key role in supporting the team to deliver high-quality care, ensuring that operations run smoothly and the needs of both customers and staff are met. Her leadership helps maintain the high standards of care that Bluebird Care is known for.

Joe Mckenzie,Customer, Recruitment & Marketing Manager

With a passion for connecting with people, Joe oversees the recruitment process to bring in skilled and compassionate individuals who share our values and commitment to providing outstanding care. Through strategic marketing initiatives, I strive to raise awareness of our services within the community and showcase the value we bring to our customers and their loved ones.

Ensuring you get the quality care you need

Danielle Rutter, Customer Service and Finance Support

In her current role, Danielle supports customer service and finance operations. She handles customer enquiries, coordinates with the operations team to onboard new customers, and assists the Finance Manager with administrative tasks, including preparing and completing invoices. Danielle enjoys helping customers find the care and support they need and values the variety and pace of her workday.

Jordan Carey, Recruitment Officer

Jordan joined Bluebird Care in April 2024 as the Recruitment Consultant. Based in South Shields, he is responsible for overseeing the entire recruitment process, ensuring that Bluebird Care hires compassionate and skilled carers who meet the company’s high standards. From screening and interviewing candidates to coordinating their onboarding, Jordan ensures every new team member feels supported from day one

Erin Kilford, Digital Marketing Executive

In her role, Erin manages Bluebird Care’s digital presence, including social media, website, and email marketing. She creates and schedules posts, oversees website updates, and produces engaging monthly newsletters. Erin thrives in content creation, especially when designing social media graphics, videos, photos, and blogs that showcase the unique aspects of Bluebird Care.

Ensuring you get the quality care you need

Abbey Ford, Clinical Nurse Lead

Abbey joined Bluebird Care, attracted by the work-life balance the company offers compared to the NHS. In her current role, Abbey’s key responsibilities include developing and delivering complex care training for staff, creating tailored care plans and risk assessments, and collaborating closely with healthcare professionals to ensure outstanding care.

Victoria Gardner, Health and Social Care Trainer

As part of the team, Victoria is responsible for delivering Induction Training to all new staff, ensuring they start their Bluebird Care journey with the knowledge they need. She also provides mandatory update training to keep everyone current and competent in their roles, as well as offering ad hoc training to meet the specific needs of the business.

Elizabeth Roche, Administrator and Compliance Receptionist

Liz is responsible for ensuring that all staff are up to date with their HR files, training, and certifications, keeping everything in line so the team can work safely and effectively. She also handles receptionist duties, ensuring that any queries coming into the office are resolved quickly. Liz is passionate about creating a supportive, positive environment within the office and across the care team

Ensuring high quality care is met

Kymberley Bays, Payroll Officer

As Payroll Officer at Bluebird Care, Kymberley oversees the entire payroll process, ensuring the accurate and timely processing of wages while supporting employees and maintaining compliance with both company policies and HMRC standards. She collaborates closely with the finance department to ensure smooth payroll data integration.

Karolina Polgrabia-Bieryt, Data Analyst

In her position, Karolina supports the Directors and Senior Leadership Team by providing key data and insights that drive the governance of the business and the monitoring of critical KPIs. Her work ensures that the organization can make informed, data-driven decisions to deliver outstanding care. Karolina is passionate about data and its power to shape outcomes.