Bluebird Care Scarborough is proud to announce that it has achieved an outstanding 97% compliance score in its most recent internal audit, securing the coveted Gold Compliance Mark. This remarkable result highlights the Scarborough team’s dedication to delivering safe, high-quality, and compassionate care across the local area.
The National Support Team’s Quality function commended Scarborough for its excellent governance, robust care processes, and consistent commitment to raising standards. The outcome reflects an exceptional level of teamwork, attention to detail, and passion for providing outstanding support to customers.
Registered Manager, Sam Mortimer, commented on the achievement:
Our Scarborough team has worked incredibly hard, and this 97% result is something every team member should be proud of. The commitment to quality and the positive attitude shown across the service has been fantastic to see
With the Gold Compliance Mark now secured, Bluebird Care Scarborough is preparing to begin its application for the Diamond Quality Award. This award is based on demonstrating excellence against the respected NICE Home Care Standards, through the creation of a detailed portfolio assessed by the Quality and Compliance Committee.
General Manager, Ann-Marie Bowyer, shared her congratulations:
This is an outstanding achievement for Scarborough. The team has shown exemplary dedication to delivering high-quality care, and we are excited to take the next step towards the Diamond Award. I am confident the Scarborough service will continue to shine.
Bluebird Care Scarborough extends its heartfelt thanks to all staff whose hard work made this success possible and looks forward to beginning the next stage of the quality journey.
