Covid-19 Emergency Support Framework (ESF) Outcome - CQC

The Care Quality Commission is not routinely inspecting services during the COVID-19 pandemic.

They are maintaining contact with providers through existing monitoring arrangements and engagement and support calls covering four assessment areas:
• Safe Care and Treatment
• Staffing arrangements
• Protection from Abuse
• Assurance Processes, Monitoring and Risk Management

This Summary Record outlines what they found during the engagement and support call with us at Bluebird Care Rushmoor & Surrey Heath, using standard sentences and an overall summary.