Customer testimonials

Find out what our customers have been saying about our home care services.

Reputation Reviews

 

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Showing results 25 - 30 (of 30)

Thank you for looking after my mother in law over the last year. She loves the ladies that visit - she says that a bit of company in the morning is lovely and keeps her going. She always has a laugh with the carers and would not swap them for the world.

Andrea W (daughter-in-law of customer)

Three and a half years ago Bluebird Care took on the responsibility of being there and looking after my step mum on a regular basis. The carers, management and administrative staff provided excellent second-to-none tender, loving care which was professional, compassionate, reliable, friendly and attentive. The family were kept fully informed both verbally and online using the PASS System (care note platform). Bluebird Care's experience and knowledge was invaluable and reassuring with an exceptional quality of care and assistance. The carers coped admirably when domestic challenges arose and went above and beyond their duty of care, especially in mum's final hours. Thank you.

Ian H (step son of customer)

I would like to say a big thank you too to the carers for managing to get to Dad during the snowy conditions, I couldn't believe that all his visits were covered. It shows how dedicated and committed your team are and was such a relief to myself and my brother, when we live so far away, knowing that our lovely Dad was being looked after. When we first looked at Bluebird I looked at the CQC report. Re responsiveness - working with you now I'm surprised you weren't rated higher as our experience is you do respond quickly and proactively to changing requirements e.g. liaising with the GP re Dad's medication needing crushing, food needing blending/drinks thickening, suggesting the wheelchair for the table, organising hair/chiropody home visits, even helping with recommending and contacting a plumber, an additional grey wheelie bin etc. Peter always keeps us very well informed on all aspects of Dad's care. Thank you.

Helen V (daughter of customer)

We would like to thank you all for everything you've done and for your patience in helping us with Dad over these past few months. All the Bluebird Care staff have been brilliant and we will certainly recommend your services to our friends who may one day need help.

Carol S (daughter of customer)

I would like to take this opportunity to say a large thank you to the team of Bluebird carers who have visited and looked after mum's needs so well, whom without, mum would not have been able to live at home so comfortably.

Catherine C (daughter of customer)

A big thank you to all the carers who came to care for my husband. It was a pleasure to welcome them in to our home. They all treated us both with great care and kindness, and always let him keep his dignity. I wish everybody could be looked after so well. It makes me feel so grateful - once again, thank you.

Barbara C (wife of customer)

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