Customer testimonials

Find out what our customers have been saying about our home care services.

Reputation Reviews

 

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Showing results 9 - 16 (of 30)

Thank you so much for stopping by R's flat and taking her medication in to her on Wednesday, she was very surprised and pleased to meet you. I was only sorry that I wasn't there also. It sounds gushing and overdone if I repeat just how great all your carers have been with R this week. Firstly for Sarah to identify the water infection and and to make the decision to keep R on bed rest for a couple of days, it was so necessary but done in such a thoughtful manner. All the team that have looked after ner have been great with her because I know htat keeping her in bed caused a lot of complaint and grumpiness from her. I know that Sarah and Nicky have both popped in to check on R even when they have been off duty, that says so much about them as people, they are so caring. I cannot sing their praises high enough, Helen too, when I see their names on Mum's weekly rota I know I can relax a little. Thank you again for providing such a fantastic support network.

Pam S (daughter of customer)

Bluebird Care have looked after Mum for a number of years and during this time they have treated her with care and compassion throughout. I have no hesitation in recommending Bluebird Care.

Carol B (daughter of customer)

With the support of carers from Bluebird Care, my father was able to remain in his own home. All duties were approached in a professional manner, with particular care being taken regarding medication and health. As a family, we were notified if there were any health issues or concerns about him, or if there was anything unusual in his behaviour or problems in the home. We would have no hesitation in recommending the service provided by Bluebird Care.

Sharon H (daughter of customer)

During the four years, I felt that my mum was given first class care. They were friendly and very caring and nothing was too much trouble. I think my mum really enjoyed seeing them. Two of the carers went way over and above their care duties. It gave me peace of mind knowing the Carers were going in.

Janet F (daughter of customer)

I can't praise Bluebird Care Team enough; they enabled my father to remain at home, as he wished, and showed real care, flexibility and the highest level of professionalism in their approach. Everything - including details I might not have considered - was logged, tracked and monitored, and they were quick to note any changes or potentials risks and were speedy in sharing concerns and altering his programme when his needs altered.


The carers themselves were truly exceptional, and I know that he very much looked forward to their regular, punctual visits. Positive and upbeat in demeanour, they treated him with gentle respect and ensured that he enjoyed his final days as fully as possible, sharing his tales and jokes and ensuring that he ate a good, balanced diet. His main carer was exceptional; she ensured that he was taken to and from community events, noticed what needed adding to his shopping lists and was utterly committed to providing him with the best care possible.

Fiona M (daughter of customer)

Thank you so much for the kindness, care and compassion in looking after my dear friend, I know he enjoyed the company and the banter from you all at Bluebird Care. Thank you also for the kindness and affection you have shown to me and my mum as well, it means so much.

Sue T (friend of customer)

The care mother received at home was second to none, and I have recommended Bluebird Care to many of her contemporaries. Once again, thank you for the very professional and empathetic care mother received from you.

Valarie W (daughter of customer)

Thank you for the excellent standard of care I received throughout my time using your home care services.

Violet E (customer)

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