Proud To Support Florence #TheDifferenceWeMake

Published: 22/05/2019

Following our #MakeADifference campaign, we are proud to share with you some stories from our customers about the #DifferenceWeMake. This month we are delighted to share with you the story of Florence, who celebrated her 91st birthday in July!

Following our #MakeADifference campaign, we are proud to share with you some stories from our customers about the #DifferenceWeMake.

This month we are delighted to share with you the story of Florence, who celebrated her 91st birthday in July!


The support that our team provides Florence with enables her to remain at home in her familiar and comfortable surroundings. Florence has an incredible story and was delighted to share it with us!

Florence's career started mainly during WWII where she worked in a shirt factory making army shirts and pyjamas out of white poplin cloth. Following this, she worked at Phillips for 25 years as a supervisor for 80 people over three departments in distribution.

Florence's husband Joseph, who we supported with end of life care, was in the navy during the war and played a part for his country during the Normandy D-Day landings and also got a medal for his service.

This medal is the Leigon of Honour (pictured below with Training Manager Amy) and we are incredibly proud to have supported Joseph through his last days.



Florence explained:
I am a Northerner by heart, but moved to Hastings which was a popular family holiday destination when I was younger. I loved going out for fish and chips in particular!

I got diabetes in 1999 and now need some help with things such as washing, ironing, lunch and washing my feet along with back as my mobility is now very limited.

I am also a strict Roman Catholic and have never missed mass. My friend brings me communion every Monday now as it is tricky for me to get out.

I must say that I cannot fault the support that I receive. Throughout Joseph's end stages, the team stayed with me, brought meals and treated me to a take out all whilst supporting Joseph as well.

I make the care staff laugh and they will do absolutely anything to support me. I could not ask for more!