Meet the team

Let's talk about Michelle Neild, the dedicated Registered Care Manager who has been the guiding force for our team from the very beginning. Over the past couple of years, we've faced significant challenges, but under Michelle's leadership, we've emerged stronger, having learned valuable lessons about resilience and determination.

Michelle's unwavering commitment and steadfast guidance have been instrumental in navigating through tough times. She has shown exceptional strength in leading the team, demonstrating resilience in the face of adversity. Her leadership style has instilled a sense of determination and unity among the team members, enabling them to overcome obstacles together.

Through Michelle's guidance, the team has grown and evolved, learning from each experience and gaining valuable insights into providing quality care. Her expertise and dedication have fostered an environment where everyone feels supported and motivated to deliver their best.

As the Registered Care Manager, Michelle's role is critical in ensuring the smooth functioning of our care services. Her knowledge and experience in the industry are invaluable assets that contribute to the team's success. She understands the challenges and intricacies of the care sector, allowing her to make informed decisions and provide effective guidance to the team.

Michelle's leadership goes beyond managing day-to-day operations. She also plays a vital role in nurturing a culture of continuous learning and professional development. By encouraging the team to expand their knowledge and skills, she ensures that the care provided remains of the highest standard.

Under Michelle's leadership, the team has weathered storms and emerged stronger than ever. The lessons learned have reinforced the team's resolve and prepared them for future challenges. Michelle's unwavering dedication to the well-being of both the team and the individuals in their care is a testament to her exceptional leadership.

With Michelle at the helm, our team is well-equipped to face whatever comes their way, armed with resilience, determination, and a commitment to delivering outstanding care.

What is the biggest challenge of being a Registered Care Manager?

Day to day running the business in the face of a pandemic, working under unprecedented times. Maintaining consistency with quality care and continuity of care when we are challenged with staffing issues because of school closure and isolation rules.   

What advice do you have for Care Staff who aspire to care management roles in the future?

Be prepared to wear several different hats daily, remain calm and fair treating people with dignity and respect. Keep up to date with changes in the Sector and with Employment Law.

What do you do in your spare time to relax / unwind, what is at the top of your bucket list?

I unwind by going to the gym I also like reading and would love one day to live by the coast.

"I am thrilled to be a part of the Bluebird Care Rochdale team, especially as the office is in my hometown of Heywood. I am quickly adapting to the technology and systems that are crucial for supporting our customers and the entire team.

One thing I believe is essential in a demanding role like ours is to keep a sense of fun and positivity. I am determined to bring some lightheartedness to the office and have already shared some ideas on how we can keep smiling while delivering our important work.

Working in the care sector is incredibly rewarding, and I am excited to contribute my skills and enthusiasm to the team. I look forward to collaborating with my colleagues and making a positive difference in the lives of our customers.

Bluebird Care Rochdale has a fantastic reputation, and I am proud to be a part of an organisation that prioritises the well-being of both its staff and customers. Together, we will continue to provide exceptional care and support, ensuring that everyone we serve can live a fulfilling and independent life."

Amie brings a fresh perspective and a passion for injecting positivity into the office environment, which is valuable in a demanding role within the care sector. Her enthusiasm and dedication will undoubtedly contribute to the team's success in delivering exceptional care services.

My name is Amie, and I am the Care Co-ordinator for Bluebird Care Rochdale.

I started working for Bluebird Care in June 2021 and I was welcomed with open arms and everyone who works here is amazing. I have already been given opportunities to progress my career by completing my Level 3 in Health and Social Care, where I gained a distinction. I worked in care before I came to Bluebird, but I have been treated the best and always know I have support and help when needed. 

My interests are Fashion, makeup, and hairdressing. I have always been a very caring person towards everyone but especially the elderly. I always said to my mum "can we help that old man with his shopping." I have always been very passionate about care.

I like working for Bluebird Care as it is opening my eyes to more opportunities in the care industry, I was a carer for three years but I wasn't confident enough until I got offered the Care Co-ordinator job role.

I recently began working for Bluebird Care Rochdale on an Office Administration Apprenticeship, whilst studying for my Maths GCSE with Rochdale Training Association.

I like to spend time with my boyfriend, friends, family and pets. It's my favourite thing to do aside from listening to 80s music, watching old movies such as Goodfellas and the Godfather and soaking up as much history knowledge as I can (I often get called an old soul).

I passed my driving test in May 2023 (first time) which is a huge achievement for me and has made me realise I can do anything I set my mind to.

I feel like I've immediately fit in with my lovely co-workers, and this helps me maintain a positive attitude at work every day. My confidence has also shot up - I used to be terrified of making phone calls but I've now overcome my fear thanks to the help of my colleagues who have believed in me since the beginning. I applied for this job as an opportunity to broaden my skills and experience life behind the scenes of a care company. This way I can see it from different angles and get a better understanding of how a business is run, in a caring and effective way.

I have worked for Bluebird Care Rochdale for almost 4 years. They are a lovely company to work for. John & Beryl are very passionate about their customers and staff and Michelle is a brilliant manager. During that time I went on maternity leave twice. While off I was sent a basket with gifts for my baby, they delivered a fruit basket to myself at the start of the pandemic and I also received a gift voucher for a local restaurant. They have always bought Christmas and birthday gifts. They have always looked after me, I feel very valued and appreciated. All the members of staff are kind, passionate and supportive and customers are always commenting on how the carers always go above and beyond. I am very proud to work for Bluebird Care Rochdale. 

Georgia has recently returned to Bluebird Care Rochdale after maternity leave and has been given this opportunity to support the business wider than the delivery of Care.  Whilst she still carries out visits in support of customers, Georgia has taken on additional responsibilities in Social Media and the digital and online presence for the company.  The directors and management have entrusted her with this role and ut is a great opportunity for her to showcase additional skills and talents.

Our Joint Owner Beryl, is a compassionate and experienced professional who has dedicated half her lifetime to working in vulnerable person environments. Beryl's journey within the Adult Care Sector began when her family returned to the UK in early 2013 after spending numerous years overseas. Prior to that, while raising her family, Beryl primarily worked in children's education, often focusing on Special Educational Needs (SEN). As a military family, they experienced frequent relocations, resulting in Beryl moving to 13 different homes in 23 years.

Beryl takes immense joy in her role as a mother, even as her two sons have grown into adulthood. Whenever they visit, she can't help but shower them with the love and care she's always had for them. Born in Birch Hill Hospital, Rochdale, Beryl has a deep-rooted connection to her hometown. Being back home has brought her closer to her family and a large network of long-standing and loyal friends, creating a strong sense of community.

One of the highlights of Beryl's life is spending time with her granddaughter, cherishing precious moments and creating lasting memories. When the opportunity arises, she enjoys traveling, exploring new places, and experiencing different cultures. As for her TV preferences, Beryl finds delight in watching Northern soaps, finding comfort in the familiar and relatable stories they portray.

With her extensive experience, genuine care, and love for her community, Beryl is a valuable asset in the Care Sector. Her commitment to vulnerable individuals and her ability to understand their unique needs make her an invaluable member of any team. Beryl's journey has shaped her into a compassionate and dedicated carer, and she continues to make a positive impact in the lives of those she serves.

We have an amazing team of field staff who deliver quaility care on every visit.