Electronic Care Plan Management

Technology is a wonderful thing! At Bluebird Care our staff now follow digital Care plans on their company issued mobile devices using leading electronic care management software –  The PASSsystem developed and provided by EveryLife Tecnologies is a far more efficient, secure and reliable system than the paper ones it replaced.


This software allows Care Assistants to update care notes and medication records instantly, and facilitates real-time transfer of this information back to staff in the office. Changes to care plans, following a review meeting with a customer, can be similarly recorded by Supervisors and made "live" at the push of a button.

Because of the investment we have made in this technology, we are better positioned to make informed decisions, take quicker action where required, and are able to offer a safer, more responsive, more consistent service as a result.


Monitoring Your Care

We also offer our customers free access to the openPASS app which allows approved relatives, advocates or neighbours remote access to care plans, care notes, weekly rosters and staff attendance times.


openPASS is available for free download from the Apple and Google Play stores and is accessible via mobile, tablet and online at www.openpass.com.

Openness and transparency are important ideals to us. The introduction of openPASS to our service will bring peace of mind to families who can rest assured knowing that their loved one is being well-cared for, a benefit especially valued by those who do not live locally and are unable to pop round to check in on them in person.

In the future, it is hoped that openPASS will be able to extend the secure connection of relevant information to other healthcare professionals involved in our customers’ care, such as their GP and local District Nurse teams.

By combining our expertise in home and live in care with the latest technology, Bluebird Care is proud to be at the forefront of change in the care industry: embracing transparency, driving continuous service improvement and empowering our Care Assistants to deliver excellence in care.

We’re always happy to answer any questions about PASSsystem or openPASS. Just fill out our Online Contact Form or give us a ring on 01603 735999 (Mon-Fri, 08:30 – 17:00).



How to find the right care for you or your relative

1. Find your local office

Bluebird Care delivers care from locally based offices, find yours to start your care journey today.

2. Get in touch with us

Fill in our call back form or give us a call to find out how we can help you.

3. Assessment

We’ll come out to you to find out what you or your loved one needs to help stay independent at home.

4. Care team chosen & care starts

You'll be cared for by our specially trained team to support you to remain at home for as long as possible.

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