Our experience of Bluebird has been consistently first class, and I continue to recommend you wholeheartedly to anyone who cares to know.
Of course, there have been the occasional glitches, and not all of your carers have been totally comfortable with Mum’s complex needs and character. But all have been at the very least competent and caring, and many, indeed most, have been superb. It's been a pleasure working with them all, including especially too the office team, with Rowan in the vanguard, who've been warm, kind, professional and caring.
What more could one ask for (except perhaps a mother who had not developed dementia...)
With warm regards