Vicky has gained many years of experience within Health and Social Care, initially beginning her career as a Home Care Assistant in 2006, before becoming an Administrator in 2009. She then progressed to Moving & Handling Instructor, Medication Trainer/Officer and Recruitment Coordinator, before joining Bluebird Care in 2016 as our Recruitment & HR Manager.
Vicky's qualifications include NVQ Level 2, various Train The Trainer certificates, PTTLS (teaching) Level 4, prescription training and she also became a Dementia Coach in 2014 with the Norfolk and Suffolk Dementia Alliance. More recently she has successfully completed her Level 5 Diploma in Leadership and Management in Health & Social Care. Vicky has contiually progressed throughout her career journey with Bluebird Care, soon moving into to the role of Deputy Manager in 2017 and more recently achieving promotion once again in 2019, following a successful registration process with The Care Quality Commission to become our Registered Manager!
Vicky works closely with the Directors and holds overall responsibility for the leadership and management of the 'day to day' operation of the services we provide for our customers. In addition, Vicky is also responsible for the management, recruitment and training of our care and office teams.
Vicky is very much a ‘people person’ and is passionate about providing high quality care - she believes the experience she has gained from working as a Care Assistant has given her the insight required for recruiting and supporting a strong team of care assistants who safely and professionally deliver the services we provide for our customers.
Vicky is a keen charity supporter too, even facing her own fears by jumping out of a plane for charity and raising £750 for the Alzheimer's Association in the process!
Vicky may be contacted via the office on 01603 735999 or via email: vickypoynter@bluebirdcare.co.uk