About us

We believe that care matters and we are committed to providing the highest quality home care so that our customers can remain in their own homes in North Tyneside, North Northumberland & Sunderland.

What makes our award winning home care services different is that we put you first. We aim to provide you with the same standard of care that we would expect for our own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.

We work alongside families and individuals to tailor our services to help our customers stay in control of their own care for as long as they are able to. Delivering the very best home care is our passion, and we strive to achieve this every day.



Hello there - Thank you. I would like to nominate Brooke for a reward and recognition if it’s possible. Brooke always goes over and beyond her duties. She has been a god send to both Dad and I during these difficult times. She has on many occasions pointed out when Dad has had rashes on his skin, that she has spotted after giving Dad his shower, that I haven’t spotted myself. Dad is almost 99 years old and every visit Brooke helps to put a smile on his face, and mine too. When the snow was on the ground, she helped me to put the waste out so I didn’t have to go out in the slippery conditions. She even put a letter through the letterbox next door which had been delivered here by mistake. I just know that underneath her mask which she always wears is a lovely smile. Brooke is a lovely natured young lady, and an excellent carer. I would recommend Brooke and therefore Bluebird Care to anyone that needed a care service. I absolutely put my trust in Brooke and Bluebird Care. I hope that she can be rewarded a cash bonus for all her extra efforts. Thank you Brooke and Bluebird Care.


I would like to add to that. Brooke came to give Dad his shower this morning (Friday 26/2) Dad had a fall earlier on and he didn’t mention that he had bumped his head. When Brooke was giving his hair a wash, she noticed that he had a small bump and bruise on his head. She alerted me straight away of this so I could take action to ensure he was ok, and to keep an eye on him in case he felt sick, or got a very bad headache. Thankfully he has been fine since, but I’m keeping a vigil to make sure he stays well. Another reason why Brooke deserves a big thank you, and hopefully a reward. She may well have averted a disaster for Dad and I today. I cannot thank her enough.

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