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franchise partners of the year 2024

Our Story

How we became Bluebird Care North Northumberland

Here you can learn about Bluebird Care North Northumberland, our journey, and our mission to deliver premium home care services across the North East.

Julie McLellan founded Bluebird Care North Tyneside, North Northumberland, Sunderland & Durham with a clear vision: to provide high-quality home care services to support individuals in their own homes. Her commitment led to the growth of the business, which now offers a variety of services.

Angus McLellan, with his extensive experience in the NHS and private practice, joined Julie, bringing his clinical expertise to the team. His background in care services for older people helps Bluebird Care navigate the complexities of the healthcare system and ensures customers receive the best possible care.

Together, Julie and Angus embarked on their Bluebird Care journey, expanding from North Tyneside (opened in November 2012) to North Northumberland and, in 2024, to Sunderland and Durham North. They are passionate about transforming the perception of social care, emphasizing that care work is a highly skilled profession that deserves respect. They strive to provide premium, person-centric care, focusing on continuous staff development, recognition, and ensuring the dignity of care recipients. Their aim is always to use their combined experience to achieve high levels of customer satisfaction and deliver a best-in-class service.


Being the owners of Bluebird Care North Tyneside, North Northumberland, Sunderland and Durham North brings us so much joy. Our aim is always to use our combined extensive experience in delivering high quality customer care in order to achieve high levels of customer satisfaction.

Since being part of the Bluebird Care network, Julie, Angus and the wider team have been recognised for an array of awards. some of these include: 

  • National Home Care Worker Award in 2022 (Great British Care Awards)
  • Franchise of The Year in 2022 (Bluebird Care) 
  • Outstanding Director Award 2023 (Stars of Social Care)
  • Homecare Top 20 Providers Award (Homecare.co.uk)
  • Franchise Partner of the Year in 2024 (Bluebird Care)
  • Gold Quality Award in 2024  (Bluebird Care)
  • Diamond Quality Award in 2025  (Bluebird Care)

Franchise Partner of the year win

Pictured above are Julie and Angus alongside Dame Arlene Phillips as they picked up their 'Franchise Partner of the Year' award at the Bluebird Care conference in 2024.