Meet the team

We are delighted to welcome jade to the team as our Training Recruitment & HR Manager.

Keeping it in the family, Jade is niece to Principal Directors Carolyn & Keith and is very much looking forward to joining the family business.

Jade says “I am looking forward to bringing my skills and experience to this exciting new role. I have a wealth of knowledge in customer service and people management and I am excited to be starting my new adventure at Bluebird Care. I have been made to feel very welcome by all the team and I am looking forward to meeting the wider team of care assistants and getting to know all about the Bluebird Care family.”

Full Bio to follow

I started working for Bluebird Care in April 2022, I have worked in care for nearly 30 years, in various settings. I have also previously worked as an assessor.

My role at Bluebird Care is Team Manager, a position I was promoted to at the beginning of 2023.

My role involves supporting the care team and supervisor teams in the community. I complete spot checks and supervisions with the care team while also supporting the care team with customers who have complex needs. I work both in the community and in the office.

I started working in care because it seemed like a career I would be good at and enjoy – it turns out I was right! I love working in care and providing support to my team as well as our customers.

I really enjoy working for Bluebird Care. The way that we complete care plans for customers is excellent and different from the way I have worked previously. The support from the office and management team is also fantastic, supporting me to develop my career.

They are a great team to work with, and I have settled into the office quickly. I really enjoy working on both sides of the business and getting to know the team is great.

I started my care journey within health and social care 5 years ago after completing my NVQ level 3 in Health and Social Care at a local college. I became a care assistant before being promoted to team leader in a residential setting working with customers with Dementia. I felt that I had reached a point whereby I really wanted to progress my knowledge and become further advanced into many areas of the management within the industry.

I began my new career  journey with Bluebird Care earlier this year as a Training Customer Care Manager and was made to feel very welcome and supported. 

My passion is ensuring our customers have a positive experience when receiving care at home and maintaining a high standard of support. 

I am really looking forward to furthering my career with a company that is clearly very supportive and engaged with allowing their teams to progress.

I started working for Bluebird Care in 2021 as a Care Assistant and I held this role for a year before becoming a Care Mentor in 2022. In February 2023, I was approached by Carolyn and Heather to ask if I would be interested in being promoted to Training Customer Care Manager and of course I accepted!

My role involves carrying out care assessments, writing care plans, carrying out risk assessments, completing six-month reviews and making amendments to our customer’s care plans when required.

During my time with Bluebird Care, I have completed my Level 2 in Health & Social Care and I will be starting my Level 3 later in 2023.

My career before Bluebird Care was very different as I worked in sales and market research. I was made redundant due to COVID-19 so I decided to become a care assistant, which was the most challenging, yet rewarding thing I have ever done!

Bio to follow

My career in Health & Social Care began in 2014, as a Support Worker, working across residential care settings supporting people with learning disabilities, autism, and the senior care.

In 2019 I started my journey with Bluebird Care as a Trainee Care Coordinator. I felt welcomed and was supported in various tasks in order to complete my job role and get to know the business.

Over the years I experienced customer appreciation, employees progressing and the business growing. I have continually learned various aspects of the business and have enjoyed supporting our customers and care team in the community.

Whilst at Bluebird Care, I have completed my NVQ Level 3 in Business Administration and have now recently had the opportunity to become the Office Coordinator which I happily embraced, and I am looking forward to my future with Bluebird Care.