Meet the team

Carolyn’s passion is to bring excellent service and care for customers in their own home. Before stepping into a career providing care services Carolyn trained to be an optician at the City & Islington College and later moved into retailing optics. Carolyn talks about her passion for providing care in your home:

Having spent almost 20 years of my career in both the optical and dental industries in regional and national roles, I have gained a multitude of experience in recruiting, developing and retaining the best candidates for my customers. At Bluebird Care my passion is to deliver a customer service experience unique to community health and social care by improving the selection, career journey, training and benefits of their care team.

Keith says:

I have worked in the Health and Social Care sector for the last 12 years, working in a wide variety of roles, starting out my journey as a support worker working daily with customers and ensuring their individual needs are met. I went on to become a lead supervisor carrying out first initial meetings with customers and their risk assessments. While working with the customers. I furthered my knowledge and stepped into the role of Care Coordinator which was a role I felt very passionate and rewarding.

I started my Bluebird Care journey in November 2018 and I was made to feel very welcome within the team. From the minute I first walked through the door I knew this was a journey I wanted to experience and work within. The Directors Carolyn and Keith allowed me to have ideas and explore those ideas encouraging me to progress within my role of Care Coordinator to Lead Coordinator. Managing the coordinating team they have allowed me to grow and be confident within the field I work in making me feel confident within my job role giving me the feeling of being a part of the Bluebird Care Family. I have now been given the opportunity to further progress my career within the Bluebird Care journey and now have the job role of Care Coordinating Director.

Alongside this, I am currently completing the QCF level 5 in leadership and management. This will give me further knowledge and help me with managing the coordinating team within their job roles as well as overseeing the day to day needs of the business more confidently.

I thrive knowing each day I am ensuring the standard of care we deliver enables our customers to stay in their own homes and get the standard of professionalism they deserve. I feel so proud to be able to work within such a great team knowing the differences we make and look forward to progressing my career and helping others progress their career. I look forward to the future and being a part of such a fantastic team.

I joined the Bluebird Care Newmarket and Fenland team, as a support worker, in March 2014.  During my career with the company I have progressed from Support Worker through to Team Leader and have now been part of the Management Team for 3 years.  I currently hold the position of Care Director and am involved with overseeing the day to day running of the care team.

My passion lays with making a difference to the way people perceive and receive home care and ensuring that their experience is a positive and happy one. 

I am heavily involved with the Skills Assessment programme that we run for new members of the care team and I have completed my Preparing to Teach in the Lifelong Learning Sector (PTLLS) qualification which assists me to create and deliver our Skills Assessment programme successfully to enable and support our care team to complete their roles when with our customers.

Alongside this I am also completing my Level 5 qualification in Leadership and Management, this I feel will give me a wider knowledge of managing our senior team within their own individual roles and overseeing the day to day running of the business more confidently.

Throughout my career at Bluebird Care I have received constant and professional guidance from my Directors and have used this to further my confidence and competence.  I feel I have more to give and am always looking and working on ways to enhance my position within the company. 

I will continue to work hard at ensuring we at Bluebird Care provide our customers with the best possible individual care experience as possible and look forward to continuing this into the future.

I have worked in health and social care for 5 years. After completing my level 3 NVQ in health and social care, I started working as a Care Assistant in the community and in 2016 joined Bluebird Care as a Care Coordinator.

I believe our customers should get the most out of life while remaining in their own home and maintaining their independence. Bluebird Care provides a high-quality level of care to make this possible.

I have now been given a fantastic opportunity to progress my career as Trainee Recruitment and Team Manager. I feel very welcome by all the team and I am looking forward to developing my career further within Bluebird Care.

I have worked within the Health & Social Care Sector for the past 15 years. My career started off as a Support Worker supporting Adults with Learning Disabilities in a residential setting. During the first 10 years of my career, I worked within a variety of roles including Team Leader, Care Manager & In-house Trainer whilst supporting individuals with Learning Disabilities, Physical Disabilities & Complex Needs.

During my career, I have achieved my Level 3 NVQ in Health & Social Care, Level 3 Assessors Award and also Education & Training Award Level 3. Prior to joining Bluebird Care in April 2019 as a Support Worker, I worked for national training companies delivering Health & Social Care Level 2 & 3 qualifications to residential and domiciliary care staff.

I am passionate about staff development and progression through effective training and developmental support and I am thrilled to be able to join the team in such a worthwhile and rewarding role. I look forward to seeing our care team develop within their roles and continuing to provide the highest level of care and support to our customers.