Putting you first
Bluebird Care offers a personal, professional service to you and your family.
Putting you first
We are determined to deliver the best possible care for every single customer.
We put our customers first
What makes our homecare services different? We put you first, every time. Our aim is to provide the standard of care that we would want for our own families.
Our services are flexible and respond to your changing priorities and needs. We help you to stay in control of your own care as far as you are able. That’s why we always listen carefully to what you tell us about how you want to receive your care and support.
Our staff recognise the unique qualities of each customer and see the whole person, not just a list of care needs. We value and respect our customers and the different ways they choose to live their lives.
We employ caring, capable and compassionate staff
We only recruit and train the very best care workers, who are dedicated to caring for our customers.
Our office team will keep in regular contact, so you soon get to know them. Building a relationship that you can trust and rely upon is central to how we manage our business. Our Care Manager will regularly check you are satisfied with the services you receive from us. We try hard to deliver what we say we will and to provide the consistent, reliable service you expect.
We welcome your feedback and we listen
We welcome feedback because this helps us to improve our services. You can talk to us about any aspect of your service, whenever you want. We want to make sure that that you are in no doubt about how to voice any concerns that may arise or to give us any positive feedback.
Call us on 01635 36959 to discuss how we can create a service that responds directly to your needs.