Meet the team
Sammie has been working in the care industry since 2012, joining Bluebird Care in January 2017. Initially she worked as a Coordinator for the business, moving to Live-in Care Supervisor in April 2019 and then in June 2020 promoted again to Live-in Care Manager working across both the North Hampshire and West Berkshire offices.
As the Live-in Care Manager, Sammie leads and supports the company's Live-in Care Supervisors who are the first people anyone contacting the company about live-in care will speak to. The whole live-in care team is focussed on taking the time to understand people's needs so they can learn how to best help them. The relevant Supervisor will then visit the prospective customer and their family to carry out a full care assessment and write a comprehensive care plan, ensuring that it is tailored to suit them. The Live-in Care team then match a live-in care assistant, introduce them and liaise with the customer and their relatives on a regular basis to ensure their care is well managed and delivers exactly what is required. They then arrange and complete ongoing customer reviews and ensure regular supervisions and observations are completed with the company's live-in care assistants to ensure their practice is at the highest possible standard, their training is regularly updated and that they are happy in their assignment.
Sammie has acquired a range of knowledge whilst working in social care including a level 5 qualification and she has a wealth of experience in delivering all types of care at home as well as leading a team of csare professionals.
Live-in Care Manager
Lori joined Bluebird Care in April 2018 as a Care Assistant where she provided her customers with a high standard of care in the community. After a year Lori went to work in a specialist Dementia care home and gained additional experience within this field. On Lori’s return to Bluebird in 2020 she joined the JET team who worked closely with the NHS delivering and tailoring care packages for 2 weeks on their return to the community. After 3 months Lori was successful in her application to Live in Care Supervisor for West Berkshire where she supported new and existing customer with providing 24 hours care for customer to remain in their own home. This has been a huge success in a short space of time. Lori applied for the Manager role when it became available and was then appointed Live in Care Manager in 2021.
Emma joined Bluebird Care at the end of 2017. She started as a Care Assistant but very soon progressed to the senior care position of Care Champion where she worked with customers making sure that the company was maintaining the very highest quality of care. When the role of Care Coordinator became available Emma felt that this would be an ideal opportunity to progress further and work in a full time office position. Even though Emma felt very nervous stepping in to this role, she was also so excited to take on the additional responsibility. She soon became comfortable in the office team and gained experience as the coordinator before returning to work directly with customers and their families as the Customer Supervisor when the position became available in August 2019.
Care Assistant Supervisor
I have been working at Bluebird Care for nearly 5 years now, prior to this I was a teacher in a school for young people with behavioural, emotional and social difficulties. I started as a Care Assistant working from 7am to 10pm 4 days a week to fit in better with my young son. While I was working as a Care Assistant I started and completed my Health & Social Care QCF Level 2, from here I then used the career pathway to become a Care Mentor and Coach; having new Care Assistant’s shadowing me in my calls and completed Observations and Medication Competency checks on other Care Assistants. From here I started and completed my Health & Social Care QCF Level 3 qualification and completed a Medication Train The Trainer course to allow me to train Care Assistants in Administering Medication. In October 2017 I was promoted to Care Assistant Supervisor for the west Berkshire team; this made me responsible for supporting and developing the already fantastic team of Care Assistants supporting our customers in West Berkshire. Some of my duties include supervising, observing and ensuring that their training is up to date and valid.
During my time at Bluebird Care I have completed Train The Trainer courses in End of Life Care, Personal Safety and Basic Life Support to further enable me to keep our Care Assistants’ training up to date. I have also been trained and appointed as the Newbury teams’ Mental Health First Aider, having completed a Level 2 qualification in Understanding Mental Health to better help me understand how to provide support. I have recently started my Health & Social Care QCF Level 5 qualification which will further develop my learning.
After 2 years working in a residential care setting, I was looking for a change and an opportunity to do something different. I applied for the Care Coordinator role in the West Berkshire team and was so excited to be given the chance to make a step up in my professional career. I studied social work at university in Spain, where I am originally from, and I came to the UK to improve my English and develop my skills and experience in health and social care. I am so happy working in this role; I really enjoy meeting and talking to lots of different people and trying to meet their needs and exceed their expectations. I find this a hugely rewarding job.
Kim joined Bluebird Care as a care assistant in September 2012 and after 3 years delivering the very best quality of care in Basingstoke & Deane and Hart was successful in her application to start in a brand new role for the company as Recruitment Manager. More recenlty Kim's role has also developed in to working with the company's senior management team to focus on retaining staff through improved pay, benefits, training and support. Kim is responsible for all staff recruitment across both the West Berkshire and North Hampshire offices. Give her a call on 07792 784354 today to see if Bluebird Care is the company for you.
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