Meet the team

John Prendergast

Director

John's experience in the healthcare industry is complemented by 3 years in the NHS as Director of Service Development. His MBA and positions in senior management gave him a wealth of commercial and business skills and when the opportunity arose in 2007 he left his employer with Phil to set up Bluebird Care in Newbury.  More recently John has gained the level 4 diploma in Health & Social Care.

John and Phil are both actively involved in the running of the business and share responsibility for setting the strategic direction and values of the company.  With the success of the business in Newbury, John and Phil set up a second office in Hook in April 2012 to extend their coverage across West Berkshire, Basingstoke and Deane and Hart.

Phil Miles

Director

With a background in the healthcare industry, Phil's experience is in recruiting and managing large teams of people. Phil left a senior management role in a local pharmaceutical contract sales organisation in March 2007 and with John set up Bluebird Care in Newbury in September that year.

John and Phil are both actively involved in the running of the business and share responsibility for setting the strategic direction and values of the company.  With the success of the business in Newbury, John and Phil set up a second office in Hook in April 2012 to extend their coverage across West Berkshire, Basingstoke and Deane and Hart.

Jady Starr

Registered Care Manager

Jady joined Bluebird Care in November 2012, working as a care assistant for over 3 years before leaving to live and work abroad.  When she returned to the UK in 2017 Jady came back to work at Bluebird Care firstly as a Care Champion and then as a Supervisor, dedicated to supporting the company's new recruits through their first few weeks.  In 2019, the opportunity to develop further with the company arose and Jady was appointed as Care Manager in April.

Jady manages all the day to day activities of the Hook & Kingsclere office and with her office team supports her fantastic team of care assistants to deliver the very best quality of home and live in care across north Hampshire.

Emma Holgate

Customer Supervisor

Emma joined Bluebird Care at the end of 2017. She started as a Care Assistant but very soon progressed to the senior care position of Care Champion where she worked with customers making sure that the company was maintaining the very highest quality of care.  When the role of Care Coordinator became available Emma felt that this would be an ideal opportunity to progress further and work in a full time office position. Even though Emma felt very nervous stepping in to this role, she was also so excited to take on the additional responsibility. She soon became comfortable in the office team and gained experience as the coordinator before returning to work directly with customers and their families as the Customer Supervisor when the position became available in August 2019.

Stef Cooper

Care Assistant Supervisor

I have been working at Bluebird Care for nearly 5 years now, prior to this I was a teacher in a school for young people with behavioural, emotional and social difficulties.  I started as a Care Assistant working from 7am to 10pm 4 days a week to fit in better with my young son.  While I was working as a Care Assistant I started and completed my Health & Social Care QCF Level 2, from here I then used the career pathway to become a Care Mentor and Coach; having new Care Assistant’s shadowing me in my calls and completed Observations and Medication Competency checks on other Care Assistants.  From here I started and completed my Health & Social Care QCF Level 3 qualification and completed a Medication Train The Trainer course to allow me to train Care Assistants in Administering Medication.  In October 2017 I was promoted to Care Assistant Supervisor for the west Berkshire team; this made me responsible for supporting and developing the already fantastic team of Care Assistants supporting our customers in West Berkshire.  Some of my duties include supervising, observing and ensuring that their training is up to date and valid. 

During my time at Bluebird Care I have completed Train The Trainer courses in End of Life Care, Personal Safety and Basic Life Support to further enable me to keep our Care Assistants’ training up to date.  I have also been trained and appointed as the Newbury teams’ Mental Health First Aider, having completed a Level 2 qualification in Understanding Mental Health to better help me understand how to provide support.  I have recently started my Health & Social Care QCF Level 5 qualification which will further develop my learning.

Ellé Wallace

Coordinator

I first started with Bluebird Care in July 2019, where I was a care assistant and would go to our customers homes and deliver the care they needed.. I used to see a variety of customers and deliver all different types of care. However when the job of Care Co-ordinator, came up I jumped at the chance to apply, as even though I had only worked for Bluebird for 3 months I had done care for 4 years,

I was successful in my application of  Care co-ordinator, in October 2019. I have done my Care certificate, Dementia awareness Level 2 course and have started my QCF Level 3. I am very excited to see where my career with Bluebird care takes me.

 

 

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