Meet the team

Jady Starr

Registered Care Manager

Jady joined Bluebird Care in November 2012, working as a care assistant for over 3 years before leaving to live and work abroad.  When she returned to the UK in 2017 Jady came back to work at Bluebird Care firstly as a Care Champion and then as a Supervisor, dedicated to supporting the company's new recruits through their first few weeks.  In 2019, the opportunity to develop further with the company arose and Jady was appointed as Care Manager in April.

Jady manages all the day to day activities of the Hook & Kingsclere office and with her office team supports her fantastic team of care assistants to deliver the very best quality of home and live in care across north Hampshire.

Emma Holgate

Customer Supervisor

Emma joined Bluebird Care at the end of 2017. She started as a Care Assistant but very soon progressed to the senior care position of Care Champion where she worked with customers making sure that the company was maintaining the very highest quality of care.  When the role of Care Coordinator became available Emma felt that this would be an ideal opportunity to progress further and work in a full time office position. Even though Emma felt very nervous stepping in to this role, she was also so excited to take on the additional responsibility. She soon became comfortable in the office team and gained experience as the coordinator before returning to work directly with customers and their families as the Customer Supervisor when the position became available in August 2019.

Lori Booth

Live-in Care Supervisor

Lori Booth

Stef Cooper

Care Assistant Supervisor

I have been working at Bluebird Care for nearly 5 years now, prior to this I was a teacher in a school for young people with behavioural, emotional and social difficulties.  I started as a Care Assistant working from 7am to 10pm 4 days a week to fit in better with my young son.  While I was working as a Care Assistant I started and completed my Health & Social Care QCF Level 2, from here I then used the career pathway to become a Care Mentor and Coach; having new Care Assistant’s shadowing me in my calls and completed Observations and Medication Competency checks on other Care Assistants.  From here I started and completed my Health & Social Care QCF Level 3 qualification and completed a Medication Train The Trainer course to allow me to train Care Assistants in Administering Medication.  In October 2017 I was promoted to Care Assistant Supervisor for the west Berkshire team; this made me responsible for supporting and developing the already fantastic team of Care Assistants supporting our customers in West Berkshire.  Some of my duties include supervising, observing and ensuring that their training is up to date and valid. 

During my time at Bluebird Care I have completed Train The Trainer courses in End of Life Care, Personal Safety and Basic Life Support to further enable me to keep our Care Assistants’ training up to date.  I have also been trained and appointed as the Newbury teams’ Mental Health First Aider, having completed a Level 2 qualification in Understanding Mental Health to better help me understand how to provide support.  I have recently started my Health & Social Care QCF Level 5 qualification which will further develop my learning.

Irene Gonzalez

Care Coordinator

After 2 years working in a residential care setting, I was looking for a change and an opportunity to do something different.  I applied for the Care Coordinator role in the West Berkshire team and was so excited to be given the chance to make a step up in my professional career. I studied social work at university in Spain, where I am originally from, and I came to the UK to improve my English and develop my skills and experience in health and social care.  I am so happy working in this role; I really enjoy meeting and talking to lots of different people and trying to meet their needs and exceed their expectations. I find this a hugely rewarding job.

Sammie Carr

Live-in Care Manager

Sammie has been working in the care industry since 2012, joining Bluebird Care in January 2017.  Initially she worked as a Coordinator for the business, moving to Live-in Care Supervisor in April 2019 and then in June 2020 promoted again to Live-in Care Manager working across both the North Hampshire and West Berkshire offices.

As the Live-in Care Manager, Sammie leads and supports the company's Live-in Care Supervisors who are the first people anyone contacting the company about live-in care will speak to.   The whole live-in care team is focussed on taking the time to understand people's needs so they can learn how to best help them.  The relevant Supervisor will then visit the prospective customer and their family to carry out a full care assessment and write a comprehensive care plan, ensuring that it is tailored to suit them. The Live-in Care team then match a live-in care assistant, introduce them and liaise with the customer and their relatives on a regular basis to ensure their care is well managed and delivers exactly what is required.  They then arrange and complete ongoing customer reviews and ensure regular supervisions and observations are completed with the company's live-in care assistants to ensure their practice is at the highest possible standard, their training is regularly updated and that they are happy in their assignment.

Sammie has acquired a range of knowledge whilst working in social care including a level 5 qualification and she has a wealth of experience in delivering all types of care at home as well as leading a team of csare professionals.

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