Meet the team
Meet our local Milton Keynes team
Every day we have one aim: to provide the best Home Care possible. So we don’t cut any corners. Whether that’s giving our Care Experts the training they need, closely tracking any changes in your loved one’s health or making sure you feel involved every step of the way, our quality of care will put your mind at ease. Our team are on hand to support and guide you through the care journey, we’d love to talk and answer any questions you may have on 01908 018594.
Meet our Milton Keynes Team
Milton Keynes Team Members
At our Newport Pagnell office, we are fortunate to have a dedicated and experienced team that works tirelessly to ensure our customers receive the highest standard of care.
At our Newport Pagnell office, we are fortunate to have a dedicated and experienced team that works tirelessly to ensure our customers receive the highest standard of care.
Kelly Mennim - Registered Manager
Kelly is our Registered Care Manager in Milton Keynes, responsible for the day-to-day running of the service and ensuring both our customers and staff are fully supported. With a strong focus on quality and compassion, Kelly works closely with her team to deliver care that is not only safe and fully compliant with regulatory standards, but also truly person-centred. She is passionate about raising standards and continuously improving the service, always striving to exceed expectations. Kelly goes above and beyond to achieve the best possible outcomes for every individual, ensuring that care is delivered with dignity, respect, and professionalism at all times. Outside of work, Kelly is a busy mum to two teenage daughters, enjoys family life, and is always planning her next holiday in the sun, looking forward to her next well-earned getaway.
Gemma Wilson - Deputy Care Manager
Gemma is our dedicated Deputy Care Manager, working closely with Kelly to maintain high standards of care and ensure consistently exceptional, person-centred support. She plays a key role in upholding quality services for customers and their families, always prioritising individual needs, dignity, and independence. Gemma carries out detailed care assessments for new customers and remains a trusted point of contact for families, offering reassurance and support as care plans are reviewed and adapted. Gemma also regularly covers the out-of-hours on-call service, providing calm and responsive support when needed. Alongside her customer-focused role, Gemma oversees staff training and development to ensure the team is confident and well-equipped to deliver high-quality care. Outside work, she enjoys family life with her husband, two children, and dog, and is actively involved in her children’s martial arts and Irish dancing activities.
Danni Shine - Care Coordinator
Danni is often the first friendly voice you’ll hear when you get in touch with us. With a strong focus on organisation and efficiency, she plays a key role in managing customer and staff queries. Danni also regularly runs our out-of-hours on-call service, ensuring support is always available when it’s needed. She takes pride in keeping schedules running smoothly and handling every detail with care, helping ensure our service operates seamlessly. Her calm, approachable manner makes her a reliable point of contact for both colleagues and customers. Outside of work, Danni lives with her husband and two daughters and enjoys a busy family life. She is also a dedicated Brownie leader, volunteering her time to support and inspire young people in her local community and reflecting her enthusiasm for helping others.
Kerri Mardell
Kerri is a central point of contact for both clients and staff, known for her approachable manner and strong attention to detail. She coordinates enquiries efficiently, ensuring they are directed appropriately and handled in a timely way. Kerri also supports the planning and organisation of staff rosters, helping to balance operational needs with staff availability to keep services running smoothly. A key part of her role involves maintaining staff file compliance, ensuring records are accurate, complete, and kept up to date. Her organised and methodical approach helps the organisation remain compliant and well-prepared. Kerri is valued for her calm, reliable nature and her ability to manage a busy and varied workload while remaining supportive to colleagues. She plays an important role in maintaining structure and efficiency across day-to-day operations. Outside of work, Kerri is a busy mum of five children. She enjoys spending time with her family and making the most of local days out together when she can.
Meet our Milton Keynes Team
Milton Keynes Team Members
Meet some more of our MK team members
Meet some more of our MK team members
Catherine Slater
Catherine is one of the directors of the organisation and plays an important role in supporting the overall direction and values of our domiciliary care services. She works closely with Kelly, our Registered Manager, to keep the day-to-day running of the office organised, responsive, and running smoothly (usually with several things happening at once!). Alongside this, Catherine oversees invoicing and payroll and leads on recruitment, with a real focus on finding people who are not only skilled, but genuinely caring and a good fit for the team. Before moving into care, Catherine taught secondary school history, so she’s well used to busy days, fast thinking, and keeping a lot of plates spinning at once. She also holds a Level 5 Leadership and Management qualification in Adult Care. Outside of work, she’s usually on the move—running after her 3 children, in the gym, or supporting Kelly in planning Bluebird Care’s ambitious annual fundraisers which for some reason, usually involve scaling a mountain!
David Howard - Director
David is part of the leadership team and helps steer the organisation’s overall vision and direction, offering calm support, steady thinking, and the occasional well-timed joke when it’s needed most. He’s a familiar face around the office, often accompanied by his two Labradors, who take their unofficial role as morale boosters very seriously (especially when snacks are involved). David is also a very proud Liverpool Football Club supporter, which means there’s usually a bit of football discussion in the mix—particularly on match days, whether things go his way or not. While he keeps a lower profile on the day-to-day operations, David’s presence, humour, and supportive approach play an important part in the culture of the team.
Elizabeth Otukoya - Field Care Supervisor
Elizabeth is a Field Care Supervisor at Bluebird Care, where she plays a vital role in ensuring the highest standards of care are consistently delivered. With a strong focus on compliance, Elizabeth is responsible for carrying out spot checks on carers, as well as completing customer assessments and regular reviews to ensure care plans remain accurate, safe, and person-centred. Having been with Bluebird Care for 8 years, Elizabeth brings a wealth of experience and in-depth knowledge of home care delivery. She is known for her keen eye for detail and her commitment to maintaining exceptional quality across all aspects of care provision. Elizabeth is passionate about high-quality, compassionate care and takes pride in supporting both customers and care teams to achieve the best possible outcomes.
Annabelle Lyman - Senior Carer
Annabelle is a dedicated Senior Carer known for her commitment to maintaining high standards of care. In her role, she conducts regular spot checks on carers in the field, ensuring care delivery meets compliance requirements and reflects best practice. With a focus on quality assurance, Annabelle monitors care standards, identifies areas for improvement, and supports staff to achieve strong performance. Her approach is thorough and supportive, combining attention to detail with an understanding of the challenges faced by carers. Annabelle is respected for her high standards and ability to lead by example. She sets expectations through her professional conduct, demonstrating reliability, compassion, and integrity. Her leadership fosters a culture of excellence, accountability, and continuous improvement within the care team. Through her dedication and hands-on approach, Annabelle helps ensure service users receive safe, dignified, high-quality care at all times.
