I would like to contact you to personally to thank the determination, dedication and excellent caring your care and support staff have given to [your complex needs customer in Lostwithial] and her family.
As a commissioner I would also like to thank the whole team on their levels of transparency and honesty when situations have not gone well and for offering to be solution driven so that [the customer] continues to be the centre of everyone’s decision making.
Each and every one of the care staff involved in delivering support for [the customer] have made a positive change in her life and have always been supportive and willing to adapt very quickly to the ever changing nature of complex care.
So please accept this email as a huge THANK YOU and keep up the good work to all your support staff, administration, management and carers.
Katie Collings - Continuing Healthcare Team
I would like to thank all the team for their kind and valuable support!
Kathryn - Newquay
My family and I would just like to thank you for all the care and support you provided for my Grandad. He is now in a Nursing Home due to needing more full time nursing care, but we wanted to thank you all for the care you provided (especially Rob) during the past year.
Rebekah & Pauline - Truro
Dear Bluebird, especially Jade and Shar -
Thannk you so much for supporting my sister on our special day. You really went above and beyond, so much so that it was like you had been a part of our family for years. Your balance of professionalism and sensitivity was wonderful. I was really worried about not having someone I knew but you guys were amazing! It was really great for my mum to have a proper day off too!
Matt & Patricia - St Erth
Thank you to each of my husband's wonderful carers. So many lovely girls, plus Matt, who arrived each of his last 12 days. Smiling, joking, treating him so gently, maintaining his dignity, you truly changed our lives.
He looked forward to your visits, you made him feel so comfortable, he would do anything you asked! You all enriched both of us for those last few days... A thank you is heartfelt, but seems inadequate for what you did. Please join us for his funeral, and help us celebrate my husband's life.
P.S. I will never forget any of you - Ruth, Carole, Heidi, Danny, Jade, Amanda, Jodie, Paige, Emily, Zoe, Jana and Matt. Special thanks to Ruth for helping me at the end, and Carole for the huge smackarooney kisses - you made him feel so special. The dogs miss you too! And Melissa, I only met you once but thank you for arranging everything.
Jo - Lanner
To the staff of Bluebird Care who looked after my mother - please accept the great thanks of the family and of my mother, which she expressed prior to her death.
Mark - Redruth
To all the amazing Bluebird Carers who cared for our mum with love and dignity - we're so grateful for everything you've done! Thank you. We are so grateful to you all for making our mum's last days as comfortable as they were, and special thanks to Sara and Naomi who were there for us at the end of mum's life.
Celia - Camborne
Fiona Mitchell is a brilliant Area Manager, and we are very pleased with the outstanding care provided by Bluebird.
Sue - Perranporth
I just wanted to say how grateful I was for the care I received while on holiday at Saint Anthony's Head. Susanna and Rachel were lovely. I do appreciate it was very difficult to sort people out for my care but I just wanted to say that I was very grateful and appreciative, they were both lovely, thank you very much!
Sarah - On holiday in Portscatho
Once again we'd like to thank all at Bluebird for the wonderful care and understanding given to my wife over the past few days. All the problems with timings and transport to and from hospital were dealt with so cheerfully and efficiently that it's eased her trauma's very considerably.
You are a wonderful team of carers who really CARE, from both the office and the care teams. My wife really appreciates all you do for herand actually looks forward to your visits, and from my point of view the office staff are a joy to work with - what a super team!
MANY MANY THANKS for all you do.
Ian & Eileen - Falmouth
Many thanks for all your help in caring for mum - I could not have wished for a better company to help care for her at home. You are all so caring and compassionate in the services that you provide. I would highly recommend your company to anyone in need of the services you supply.
Janet & Family - Camborne
Bluebird have made such a difference to my life!
Lisa - Truro
To all at Bluebird - a big thank you for your condolences card, so nice of you. Also a big thank you to Sophie, Jess N, Vicki and Jess C for the loving care they showed my friend in her last few days. To Hayley, Amy and Jess F - A huge thanks for being so caring on her last day.
Thanks girls and take care.
Rosemary - Truro
Special thanks to all the carers from Bluebird who made my husband comfortable and smile.
Olive & Family - Newquay