Testimonials & case studies

Reputation Reviews

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I would like to thank all the team for their kind and valuable support!

Kathryn - Newquay

Dear Caroline
I would like to contact you to personally to thank the determination, dedication and excellent caring your care and support staff have given to [your complex needs customer in Lostwithial] and her family.
As a commissioner I would also like to thank the whole team on their levels of transparency and honesty when situations have not gone well and for offering to be solution driven so that [the customer] continues to be the centre of everyone’s decision making.
Each and every one of the care staff involved in delivering support for [the customer] have made a positive change in her life and have always been supportive and willing to adapt very quickly to the ever changing nature of complex care.
So please accept this email as a huge THANK YOU and keep up the good work to all your support staff, administration, management and carers.
 

Katie Collings - Continuing Healthcare Team

Dear John

My family and I are very grateful indeed for all the care and support you are providing for our cousin.

You have been a fantastic help. It is such a relief to know that there is someone local to our cousin who can help us bring together an ongoing plan. 

Erica - Perranporth

When I was set to have care workers to help re-enable me after an accident, I was very anxious. This is because I have worked in care and assumed I may get what I have seen for 10 years.
However, every single staff member I have met, not only have they followed the job description of helping me physically with things from personal care, housework and shopping... They have been empowering me. This goes beyond the job description and is done through choice. The carers I have had have chosen to listen to me and have chosen to help me see more positive perspectives.
3 months ago, I couldn’t really eat. Now I am able to eat most days. But not just because they cook for me, because they have empowered me and educated me on alternative foods I can have.
Bluebird care, for me, has been multifaceted. They’ve cared for me physically, emotionally and mentally, so I am ready for life when the care hours stop

Tazmin- Truro

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