Testimonials & case studies

Your feedback is vital! Share your experience with us

Ensuring continuous improvement in our services is crucial for any business, and your feedback plays a vital role in this process. Just like you, many others rely on reviews to make informed decisions about products and services. If you've experienced exceptional care from us, we urge you to help spread the word so we can extend our support to more individuals within our local community.

To share your thoughts and experiences with Bluebird Care Mid & West Cornwall, we've made it convenient for you to do so online. However, if you prefer to share offline, simply email us at cornwallmid@bluebirdcare.co.uk, and we'll provide a paper copy for you to leave a review on Homecare.co.uk or Working Feedback. Your feedback matters greatly to us as we strive to deliver the best possible care to all our clients.

 

Reputation Reviews

Showing results 17 - 20 (of 20)

I would like to thank all the team for their kind and valuable support!

Kathryn - Newquay

Dear Caroline
I would like to contact you to personally to thank the determination, dedication and excellent caring your care and support staff have given to [your complex needs customer in Lostwithial] and her family.
As a commissioner I would also like to thank the whole team on their levels of transparency and honesty when situations have not gone well and for offering to be solution driven so that [the customer] continues to be the centre of everyone’s decision making.
Each and every one of the care staff involved in delivering support for [the customer] have made a positive change in her life and have always been supportive and willing to adapt very quickly to the ever changing nature of complex care.
So please accept this email as a huge THANK YOU and keep up the good work to all your support staff, administration, management and carers.
 

Katie Collings - Continuing Healthcare Team

Dear John

My family and I are very grateful indeed for all the care and support you are providing for our cousin.

You have been a fantastic help. It is such a relief to know that there is someone local to our cousin who can help us bring together an ongoing plan. 

Erica - Perranporth

When I was set to have care workers to help re-enable me after an accident, I was very anxious. This is because I have worked in care and assumed I may get what I have seen for 10 years.
However, every single staff member I have met, not only have they followed the job description of helping me physically with things from personal care, housework and shopping... They have been empowering me. This goes beyond the job description and is done through choice. The carers I have had have chosen to listen to me and have chosen to help me see more positive perspectives.
3 months ago, I couldn’t really eat. Now I am able to eat most days. But not just because they cook for me, because they have empowered me and educated me on alternative foods I can have.
Bluebird care, for me, has been multifaceted. They’ve cared for me physically, emotionally and mentally, so I am ready for life when the care hours stop

Tazmin- Truro

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Where can you leave a review?

Homecare.co.uk is the leading UK Home Care review website, simply click here to visit our homecare.co.uk page and leave a review. You don't need to register to leave a review, but you will need to leave some contact details. These will not be published they are simply used for verification purposes.

 

You can also leave us a review on Google as long as you have a Google Mail or Gmail account, following the simple steps below:

  1. Open Google and make sure you're signed in to your Google account.

  2. Search for 'Bluebird Care North Hampshire'

  3. Scroll down and on the right, you will see the option to 'write a review'.

  4. In the window that appears, click the stars to rate us and write your review.

  5. Your review will then be visible unless you take it down. After your review is published, you can edit what you have written, or change the rating and pictures you included. 

You can also leave a review on Facebook, following the simple steps below:

  1. ​​Click here to visit our Facebook page (please note you may be asked to login).

  2. Click on the ‘reviews’ tab on the left-hand side menu.

  3. You will then see ‘would you recommend Bluebird Care North Hampshire’?

  4. Click ‘Yes’ or ‘No’ and this will open another box for you to add further details.

  5. Once you have written your review, click post. 

By taking the time to leave us a review and your feedback we are able to remain active in continually improving the service we provide.

 Call us on 01872 276006 or Email cornwallmid@bluebirdcare.co.uk

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