Complimentary care assessment: Get a clear plan for mum or dad, not just a price.

Who is this assessment for:

This visit is ideal if:

• Anyone arranging private care for a family member, friend, or someone you love and support

• The individual needing care, lives within Merton

• You’re looking for structured, regulated home care with continuity 

• You’re comfortable with at least a one-month arrangement if you decide to go ahead

What you'll walk away with

By the end of this process, you and your family will have:

• A professional care assessment from a Bluebird Care Supervisor

• A clear explanation of risks and care needs in plain English

• A tailored written care plan 

• Transparent pricing aligned to the support we recommend

• Clear next steps and realistic start dates if you choose to go ahead

Most families tell us they go from guilt, fear and confusion to relief, clarity and confidence once they can finally see everything laid out clearly.

What actually happens during your home visit

Your visit is carried out by a Care Supervisor, not a salesperson. This is the same team that will set up and oversee your care if you decide to start with us.

During the 60–90 minute visit, we will:

• Make a warm introduction and explain the purpose of the visit

• Talk with the individual and those close to them about current concerns

• Review medical history and existing diagnoses

• Assess daily living needs (washing, dressing, medication, meals, mobility)

• Discuss routines, preferences and personality

• Look at the home environment and safety

• Understand how involved you and others want to be, and how you prefer us to communicate

• Outline a recommended care structure (visit length, frequency, times of day)

• Explain how our pricing works and what affects the cost

• Agree clear next steps and timelines

What does NOT happen:

• No pressure to sign on the day

• No “today only” deals or ultimatums

• No rushed, tick-box assessment

• No aggressive follow-up if you need time to decide

Contact us for a no obligation complimentary assessment now

What you get with Bluebird Care

We're not selling "hours of care." We're providing structured, regulated, supervised care with continuity and accountability.

That includes:

• A detailed in-home assessment by your Care Supervisor, who you will get to know throughout your care journey 

• A fully personalised care plan, setting out the care, routines and preferences that are important to you, with the flexibility to adapt as required.

• A service regulated by the Care Quality Commission, currently rated Good

• Direct operational oversight from assessment through day-to-day care

• Minimum visit lengths and commitments designed to protect continuity and quality

Choosing the right home care provider is one of the most important decisions a family can make. We'd encourage every family to ask a few key questions before choosing any care provider, which is why we created our Good Care Checklist, covering the questions that matter most so you can feel confident in your decision.

What happens at the next visit

What you will receive:

• Your written care plan

• A clear pricing breakdown

• Earliest realistic start dates and options

Your Care Supervisor will offer to talk through everything, answer questions and, if you wish, agree a start date. There is no obligation to proceed.