Bluebird Care Mendip receive excellent results in very first CQC inspection

We are delighted to announce that in our first inspection, CQC gave the highest possible rating of ‘Outstanding’ for our service being well-led!

22/05/2019

We are delighted to announce that in our first inspection, CQC gave the highest possible rating of ‘Outstanding’ for our service being well-led!

We are delighted to announce that in our first inspection, CQC gave the highest possible rating of ‘Outstanding’ for our service being well-led!

The CQC are an independent regulator of health and social care services in England who monitor, inspect and regulate services to make sure they are meeting fundamental standards of quality and safety.

Bluebird Care Mendip received an overall rating of Good, with the inspection taking place on the 16th and 17th November 2016.  The services delivered were rated ‘Good’ in the 4 areas of being safe, effective, caring and responsive. 

Customers and staff were interviewed by the inspector for their comments on what it is like to receive a service from us, and what it is like to work for us. Here is just some of the lovely feedback we received from our customers;
 

I look forward to them coming in. It doesn't seem to matter what may be happening in their lives they always make you feel good."

I have really taken to the girls who come to me. We are well matched and so I am very satisfied with everything about the service."
 
They send a schedule out every week. If anything changes they ring you."
It's a very professional organisation starting from the top all the way down."
Director of Bluebird Care Mendip, Masen Naidoo, commented:
 
We are thrilled with our latest CQC report and are extremely proud of the high standards of care our team provides to our customers every day. We would like to thank everyone for their passion and commitment to delivering the very best homecare and support.”
Visit the Care Quality Commission website to find out more information about how they regulate health and social care in England.

View our full CQC report.