Customer Survey Results Are In!

Published: 22/05/2019

It is a privilege for us to provide care support and every six months, we carry out a survey to support our ethos of listening to our customers and making sure that the care we provide is the best it can be. Our most recent survey results highlight that customers are very complimentary of the care they receive and quality of tasks our Care Assistants carry out.

It is a privilege for us to provide care support and every six months, we carry out a survey to support our ethos of listening to our customers and making sure that the care we provide is the best it can be.

Our most recent survey results highlight that customers are very complimentary of the care they receive and quality of tasks our Care Assistants carry out.

In particular, over 90% of respondents indicated that they are satisfied with the care they receive, being treated with respect and politeness.
 
Customers are very complimentary of the care they receive and quality of tasks our Care Assistants carry out
Laura, Care Supervisor explained that
 
No two jobs in care are the same and supporting our customers in the ways that best suits them means that every day is different.

In particular, we work hard to build a great rapport and relationship with our customers and seeing this in the results of the most recent survey is very encouraging.
 For more information about the care services we provide, you can phone our friendly team on 01622 618 786 or enquire online here.