Published: 23/10/2017

Bluebird Care Macclesfield have been named Regional Franchisee of the Year 2017 at Bluebird Care’s 11th Annual Conference. 

Bluebird Care Macclesfield have been named Regional Franchisee of the Year 2017 at Bluebird Care’s 11th Annual Conference.

Joanna & DuncanFrom 35 Bluebird Care offices across the region, the franchise was nominated along with two others, and owner Joanna Lee, was delighted to hear that she’d won the regional title. Joanna accepted the prestigious award on behalf of the Macclesfield team at September’s Annual Conference.

The award was presented as a recognition of the team’s dedication towards its customers, as well as the consistent high level of service demonstrated by staff.   

In qualifying for the award, Bluebird Care Macclesfield was submitted to a strict selection process. A scoring system was used to identify the franchises that excelled in their business and went above and beyond in 3 key areas; business development, quality audits and finance.

From staff retention to regulatory compliance, and adherence to payment schedules, the franchises who were shortlisted for the awards were able to demonstrate exemplary practice across the board. In winning Regional Franchisee of the Year 2017 for their region, Bluebird Care Macclesfield showed a capability that exceeded all others.

Accepting the award, Bluebird Care Macclesfield’s franchise owner Joanna Lee said:
I am so proud to be accepting this award on behalf of the company and region. It truly is a team effort, and I am honoured to work side-by-side our outstanding employees. They provide the highest, most dignified and professional service that our customers require.

I am absolutely delighted that these exceptional and hardworking people have been recognised in such a way. First and foremost, our commitment is to our customers, and the acknowledgement of our positive team dynamic and excellent care is truly humbling.
Bluebird Care Chief Operating Officer, Duncan Berry added:
Bluebird Care has been delivering high quality care to thousands of customers at home for over a decade, and we are privileged to have hundreds of franchises that genuinely represent the company’s values, ethos and dedication. All our regional winners demonstrated expertise in care that delivers an exemplary experience, and have the utmost respect for their customers.
Bluebird Care Macclesfield is dedicated to ensuring that people in the area have the option to receive high quality care in their own homes. Launched in 2007, we are proud to be delivering a service that goes beyond day-to-day care, and makes a positive impact on its customers’ lives.