The people at the heart of everything we do

At the forefront of Bluebird Care are our Directors, whose leadership is rooted in a genuine passion for delivering outstanding care at home. With over 15 years of experience in health and social care and business leadership since 2009, they are committed to building a service that not only meets but consistently exceeds the expectations of our customers and their families.

Steve

My background is in professional services and I first came across the Care sector as a customer for my elderly loved ones. This experience persuaded me that Care could be “done better” and this led me to establish Bluebird Care’s offices in Bromley, Sevenoaks and Lewisham/Southwark. I am determined that our offices provide an excellent and responsive service to our customers from an organisation offering a supportive and rewarding environment in which committed people can develop and thrive

Ben

I’ve worked in Home Care since 2011, when I joined my father, Steve, to help make a real difference to the lives of vulnerable people in our area. We set high standards and we invest in quality care and staff development: we’ve found that only the private paying sector makes this approach possible. I’m very proud of our staff and the impact their work makes on the lives of our customers. We deliver the quality of care that everyone would want for their loved family members in their final years.

Bluebird Care Lewisham & Southwark’s Management Team brings extensive health and social care experience and strong local community knowledge. Their hands-on leadership ensures safe, responsive, and personalised services tailored to each customer’s unique needs. Committed to making a difference, they collaborate closely with care staff, families, and healthcare professionals to deliver dependable home care across Lewisham and Southwark.

Rebecca, Operations Manager

I’ve worked in care for over 30 years, starting in residential and nursing homes before moving into hospital and community roles. Supporting people to feel safe, valued and comfortable has always been at the heart of what I do. As Manager of Operations, I now lead and support our teams to deliver high-quality care. I focus on helping people grow in confidence while maintaining strong standards around safety and compliance. I’m proud to be part of Bluebird Care, where people are truly valued. For me, care has always been more than a job - it’s a lifelong commitment to supporting others.

Kate, Registered Manager

I joined Bluebird Care in Bromley in 2010 as one of its first care staff and was promoted within a couple of years to Care Supervisor. Now, as Care Manager of our Lewisham and Southwark office, my role is to lead a wonderful team of committed people to bring the very best care service to our communities. I’ve always loved working in the Care sector. There’s simply no better way to make a positive difference to the lives of people at the time they really need it.

Our Care Supervisors at Bluebird Care Lewisham & Southwark play a vital role in delivering high-quality, person-centred care. With strong health and social care experience, they ensure every customer receives consistent support tailored to their needs. By guiding the care team, overseeing care plans, and conducting quality checks, they uphold our high standards. Their attentive and supportive approach ensures customers always feel safe, respected, and well cared for across Lewisham & Southwark.

Sue, Deputy Manager

I joined Lewisham/Southwark office in 2022 as a Care Co-ordinator, then moved over to the Supervision team and became Deputy Manager in 2024. My role is to support Care Assistants and to enable them to provide quality care that helps customers stay as independent as possible. I love the role because the work is essential for the community, and I feel supported and encouraged to develop my skills.

Maria, Customer Care Manager

I joined Lewisham/Southwark office as a Care Assistant in 2017 - without formal Care experience but bringing valuable personal experience caring for my older family members. In 2022, I joined the office team as Field Care Supervisor, a role I really love. I’m central to the support and guidance of the Care team and enjoy regular contact with customers and carers. Being part of the Bluebird Care family is deeply rewarding, and I look forward to each day, knowing I’m doing work I’ll never grow tired of.

Paris, Customer Care Manager

I was drawn to the care sector through personal and family influences, including helping care for my partner’s grandmother and growing up in a healthcare-focused family, with my mother working as a chemotherapy nurse manager. I began my career in a GP practice, progressing from receptionist to administrative lead, where I developed a strong understanding of patient care. I am now a Customer Care Manager, supporting clients and staff while ensuring compassionate, high-quality care. I admire Bluebird Care’s reputation for person-centred care and would be proud to join a team that shares my values

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Our Care Co-ordinators are the backbone of Bluebird Care Lewisham & Southwark, expertly managing each customer’s care journey. With strong health and social care experience, they co-ordinate personalised care plans tailored to individual needs. Working closely with customers, families, and the care team, they ensure timely communication and quick responses to any changes or concerns. Their organisation skills and disciplined approach ensures the highest care standards, ensuring everyone in Lewisham & Southwark feels supported and valued.

Tikeera, Care Coordinator

I started out in the care industry in 2008 after my grandmother received care that made a real difference to her final years. Since then, I’ve gained extensive experience in various care roles – both in the field and in back offices. My role with Bluebird Care is to ensure that Care Assistants arrive where they are needed at times that they’re expected, using our state-of-the-art logistics system. I enjoy the contact with Care Assistants and customers that I have every day and love the fact that the work of our team is so valuable to our customers and their families

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Our Live-In Team is dedicated to providing personalised care to customers across Lewisham & Southwark, all within the comfort of their own homes. With specialised training and a strong commitment to supporting individuals, they ensure every customer receives the highest level of care tailored to their unique needs. From assisting with daily activities to offering companionship, our Live-In Team helps people in Lewisham & Southwark feel safe, comfortable, and well cared for everyday.

Rebecca, Live-In Care Manager

I’ve worked with Bluebird Care Bromley for nearly 15 years as a Care Assistant, co-ordinator, supervisor and customer care manager. I now lead our Live-In Care team across Bromley, Sevenoaks, and Lewisham/Southwark. I’m passionate about delivering high-quality Live-in care and supporting carers in this challenging role. I believe that Live-in Care is the best option for many customers once periodic Day Care visits are no longer sufficient to keep them safe at home.

Sandra, Live-In Supervisor

My responsibility is to support carers during placements through regular supervisions, ensuring the wellbeing of both customers and carers. Having been a carer myself, I understand the challenges they face and take pride in providing a strong support network for our lone workers. I enjoy the variety and pace of the role, meeting incredible people, and working for a company that truly cares for both its customers and carers.

Stacey, Live-In Supervisor

I began my Bluebird Care journey in 2018 having many years Care experience elsewhere and progressed from Care Assistant to Mentor Carer, supporting new team members. I joined the Live-in leadership team in 2024. I’m passionate about providing flexible, personalised care while supporting both customers and carers and now enjoy applying my training and experience to deliver excellent care and guidance.

Our Training Team is dedicated to ensuring all care professionals at Bluebird Care are equipped with the knowledge and skills they need to deliver exceptional care. With a focus on ongoing professional development, they provide comprehensive training tailored to individual needs and care standards. From induction training to specialised courses, our Training Team helps ensure that every team member is fully prepared to provide high-quality, person-centred care at all times.

Julien, Training Manager

I joined Bluebird Care in 2020 after many years training experience in a nursery environment and now work with Elaine to ensure that our Care team are equipped for their roles. I’m passionate about educating new staff on delivering safe, person-centred care that respects privacy, dignity, and independence. I enjoy fostering a family-like environment where everyone feels valued and supported. Being part of Bluebird Care means contributing to a quality service that truly cares for both customers and carers.

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Our Recruitment Team is dedicated to sourcing and selecting the highest-quality care professionals to join the Bluebird Care Lewisham & Southwark team. With a focus on finding individuals who share our values of compassion and excellence, they ensure our customers across Lewisham & Southwark receive the best possible care. From conducting interviews to supporting new recruits through their onboarding process, our Recruitment Team works tirelessly to have the right people in place to deliver exceptional service to our community.

Zowie, Recruitment Manager

My Bluebird Care journey started in 2017 as a Care Assistant, enjoying the daily chance to brighten people’s lives. I’ve since taken on office roles which gave me valuable insight into behind-the-scenes operations. The company has sponsored me through advanced external qualifications in HR, and as Recruitment Manager I now apply my experience to attract compassionate carers who fit our values. I love being a key player in the shaping of a strong team that delivers outstanding care.

Shan, Recruitment Administrator

My role is to ensure that applicants and candidates enjoy a smooth, compliant application process. I also provide admin support to the Bromley office generally and love being part of a team that does such important work in our community. I’m a real Bluebird Care enthusiast and have no hesitation in recommending our company to anyone interested in a career in the Care Sector.

Our Digital Marketing & Customer Care Advisor Team helps people understand who we are and how we can support them. They share real stories, keep our website and social media up to date, and make it easy for people to find us and get in touch. Everything they do is focused on being clear, helpful, and easy to talk to so people feel supported from the very first interaction.

Delali, Head of Marketing & AI innovation

With a background in marketing and finance, I now lead strategic outreach for Bluebird Care, shaped by personal experience caring for my parents. I do this work to connect families with trusted, high-quality care and to support a service that truly makes a difference. I enjoy working in a values-led environment, driving innovation, and collaborating with passionate colleagues to ensure our marketing directly improves lives and supports the growth of our care teams.

Lisa, Customer Care Advisor

I am excited to have joined Bluebird Care at the start of this year. I bring over 15 years of experience working with families in the education sector, along with a strong passion for care shaped by personal family experiences. I understand how important the right support is and look forward to using my experience to work closely with customers and their families, ensuring high-quality, individualised care. I am passionate about making people smile and believe my empathy and compassion help others feel valued and supported. The team here is incredibly friendly, and I am proud to be part of an organisation that makes a real difference.

Our Accounts Team manage all financial aspects of the customer and carer experience. They handle customer billing and carer pay and other outgoings, aiming for a “predictable, surprise-free experience”. Questions are handled efficiently with clear communication a speciality. Serving Bromley, Lewisham & Southwark, and Sevenoaks customers, their dedication gives clients and their loved ones peace of mind every step of the way.

Olga, Accountant

I joined Bluebird Care in 2014 to manage the company’s financial processes in Bromley, Sevenoaks, and Lewisham/Southwark offices. I value the team spirit and find satisfaction supporting our care teams behind the scenes. I especially enjoy connecting with customers - especially when they need a little extra help to understand things - knowing my work supports the vital services we provide.

Irene, Accountant

I joined Bluebird Care Bromley’s Accounts team in 2016, having previously had experience in Accounts and IT and having run my own small business. I enjoy working in a friendly, supportive environment and value the positive interactions I have with our customers and carers. Our company offers a truly pleasant place to work, where teamwork and care extend beyond the frontline.

Makiko, Accounts Assistant

I’ve lived in the UK for over 20 years, bringing organisational skills from roles in travel and television co-ordination. I joined Bluebird Care earlier in 2025 after taking an advance course in accounting. I enjoy the challenges involved in helping to improve finance processes and I’m proud to support a team with high professional and ethical standards.

We help your loved ones remain in the place they cherish - enjoying their morning tea while watching the birds, or catching up on the latest news with friends over the phone. Our personalised support brings comfort and dignity, and our flexible home care options empower you to live life on your own terms.