Testimonials & case studies
At Bluebird Care Lewes we offer a personal, professional service to you and your family. We are determined to deliver the best possible care for every single person and are delighted when we receive positive feedback from our customers, their families and friends.
Read more of our Reviews from customers at homecare.co.uk
Please read on to learn what people have to say about us.
Showing results 1 - 8 (of 47)
I would like to send my best wishes to you and the many carers who have looked after mum and particularly those like BB, who have visited her for all of her time with Bluebird Care.
The last year has been a difficult one and I am very grateful for the help and support given to mum and myself.
I wish you all the best for the future.
Just a note to say a big thank you to everyone at Bluebird Care for all the kindness, care and help that you all gave to KM over the past year.
Our Mum was very appreciative of all the support she was given, particularly over the last few months of her life; and it was a great comfort to my brothers and I that she was being cared for so well when we were not able to be around.
On the whole, we find the help very useful and they are efficient and very obliging. They do everything required of them in the time allocated.
We have found Bluebird Care to be reliable and flexible and dedicated to my mum’s needs. All the carers are excellent but in particular, one member of staff has been fantastic and extremely helpful in looking after my mum.
I am very happy with my carers and get on well with them. To my knowledge I've had them for three years, they all do a very good job.
I am pleased with her care. She said she would like to have a regular carer, as often she has different ones, but we understand the difficulty with staff shortages. She originally requested her visits to be after 10 am, as it takes her a while to get up. Last few weeks the carer has arrived at 9.15 am. Mum is always notified if the carer is to arrive early, so at least she can make sure she is up. Again she understands this may be due to shortages/sickness.
Bluebird Care is a very reliable service, on occasions when staff are late we always receive a phone call beforehand to explain lateness. Over eight or so years we have only been let down a couple of times. Overall, a caring and efficient service.
I've been with many agencies over the years and Bluebird Care is by far the best. I feel reassured that everyone from carers to management are there both for me as a customer and for each other as colleagues, this makes such a difference. I feel safe and well looked after even when my health is unstable. They have been great during Covid-19 at adapting to changing needs (adding in shopping calls etc) and ensuring I am as safe and protected as possible.
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