Bluebird Care

I will have been with Bluebird Care agency for two years in January. During this time Louise has been to my home to do my care calls regularly. I have always found Louise to be a compassionate and attentive carer. Louise has plenty of experience and I always feel safe and comfortable with her attending to my personal care needs. During this two year period issues have come up with rotas and some other issues with carers, Louise has dealt with these issues with tact and sensitivity. Louise always delivers high quality person centered care.

I can't praise Bluebird enough for their care of my Mum (and keeping an eye on my Dad too!). It has been such a relief during COVID to know that they are being looked after and checked on during the course of the day. Bluebird also supports me by keeping me informed if they have any worries or concerns, especially given COVID I went from seeing my parents every week to not being able to visit them until just recently.

Being in their late 90's my parents are adamant that they want to stay in their own home and being 2hrs away from me, Bluebird has provided the means to make that happen. The carers are so kind and considerate and nothing seems to be too much trouble for them. Also, Bluebird gives me the ability to change the care package as my parents' needs change, thereby keeping them safe, looked after and happy.

Bluebird provides an amazing level of care and I would like to thank all of the staff for the brilliant job they do.