
Innovation and Technology
Using technology to enhance our dementia care offer.

We have been collaborating with Vaylahealth tech company in developing an AI "companion" for people with memory impairment to:
- Promote social interaction
- Mitigate social isolation
- Improve mood
- Identify risks, such as self-neglect or declining physical health
We are currently running a pilot project on a number of our customers. In addition to the face-to-face support we provide, these customers receive a telephone call each day from AI agent "Vayla" at a separate time Vayla offers friendly chat on topics the person is familiar with and over time, builds her knowledge and understanding, ensuring a two way dialogue. Where gaps or pauses in the conversation arise, Vayla will initiate conversation that the person is comfortable with. Where the person exhibits signs of risk to health or well-being, Vayla will alert the office team to take action.