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About Us

You are here:    Lancaster & South Lakeland   »   About Us   »   Meet the Team
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Bluebird Care

Meet the Team

 

 

Mark Tierney

Registered Care Manager

Mark is an experienced care manager. Having completed a university degree in Deaf Studies, he’s worked a variety of care roles which has given him a wealth of knowledge in all aspects of care and support work.  He’s followed a management route for the past 5 years and now holds a Level 5 Diploma in Leadership for Health and Social Care.
 
Mark is passionate about delivering exceptional person-centred care and is always encouraging the team to go above and beyond to deliver outstanding service.  For example, in one of his earlier roles as Activities Coordinator, he won “Community Project of the Year”. 
 
Mark’s role as Registered Care Manager is to lead and oversee a safe and effective care service, making sure we never compromise on our quality commitment to our customers and their loved ones.  He is totally committed to our development as an exceptional home care service, where the person we are caring for is always at the centre of our focus. 
 
"I’m committed to enabling people to live as independently as possible, and to working with other community services to ensure that we enhance our service, so that we can offer holistic care for people’s ever-changing support requirements.  I get huge satisfaction from seeing positive outcomes to the lives of those who use our services as a result of our efforts.  This is what motivates me in my job.”
 
Mark has worked with a wide range of different support requirements including: Dementia, Palliative Care, Stroke, MS, Learning Difficulties, and Mental Health work.
 
In his spare time, Mark really enjoys travel.  He once travelled the world in 30 days, visiting seven countries and seeing sites such as Taj Mahal, Great Wall of China, Tiananmen Square, Hiroshima, Alcatraz, and dog sledding in Finland.  He has a claim to fame in that he featured in “Take a Break” magazine for a charity trolley dash where he bagged £800 (world record?).  He also likes gardening and camping.  
 
Allison Freedman

Lead Supervisor

Allison's role is to  manage and supervise our field staff, as well as working closely with you, our customers, to ensure that we best meet your needs and preferences.
 
Often she will be your first point of contact regarding queries relating your care.  She is friendly, approachable and one of the most hard-working people you will ever come across.  No request is ever too difficult or too small: if Allison can possibly find a way to make something work, she will do it for you for sure.
 
Allison has fulfilled a range of roles in both the public and private sector, but it is her career in care she loves most.  Making a positive difference to someone’s life, however small, is what makes her tick, so in addition supervising, Allison loves to get out into the field and deliver care herself.   She says she never wants to lose touch with what’s really important and that then motivates her to do the best she possibly can on the care management side.   She enjoys all aspects of what we do, but her particular areas of interest are end-of-life care and care for people with complex health conditions.  On end-of-life care, Allison says, “sad as it is, death is an experience that we all must go through.  But if I can be a part of easing someone’s progress at that stage and finding ways to celebrate  their life, this is hugely rewarding for me.”
 
Allison is continuing to develop her care career and is working on NVQ in management.  In her spare time she likes to spend time with her children and grandchildren having fun. 
 
Rachel Walsh

Senior Carer

Rachel is dedicated to delivering the highest standards of care. She can be relied upon to remain calm in any situation. As Senior, she is out and about, responding continuously to developments in customers' care needs, and ensuring that staff are well trained and well supported. 
Jaz Naftel

Senior Carer

Jaz is passionate about providing person centred care: she says “no two customers are the same”. She will always listen to our customers to find the best possible outcome, and together ensure that their needs and wishes are met. As senior she is approachable, helpful and supportive: acting as mentor and coach to our Care Assistants.

 
Andy Sharrod

Safe Moving & Handling Expert

Andy brings a wealth of knowledge and expertise in all aspects and types of care. In addition to his role of  trusted Care Worker, he is our expert in Safe Moving and Handling. 
Team Bluebird Care

Care & Support Workers

Here are just some of our dedicated Care & Support Workers!
They provide vital care and support to customers in all aspects of their daily life. They are committed and passionate about their work, and they are proud of what they do. Our Care Workers are trusted by customers to provide the best possible care, in the most professional manner, and always with a smile!
Carys Sinclair

Business Development Coordinator

Carys is loving being part of our dedicated, dynamic team.  She is finding it rewarding, interesting and never dull!  She is committed to both building on the early success of Bluebird Care here in Lancaster & South Lakeland, and to providing quality management care so that we can continue to make a real difference to the lives of our customers.