Working for Bluebird Care Ipswich means you will be part of one of the nation’s leading providers of homecare. We believe that the way to deliver the best customer service is to have a great team.
Support and training
Team members are supported from the beginning to ensure they are able to deliver the very best quality of care to all our customers. At Bluebird Care you will receive continued support and award winning training throughout your career to continually develop your skills and knowledge.
What it takes to join Bluebird Care
To work with Bluebird Care it is essential that you have a genuine care for others, good communication skills and the ability to understand what each of the roles entails. Care experience is useful but not always necessary as we provide full training.
Having access to transport and flexible availability is also advantageous. We offer excellent rates, flexibility, training and all the support you need to fulfil your role.
Join the Bluebird Care Ipswich team
Working as a Care Assistant for Bluebird Care Ipswich means you will be part of the UK's leading provider of private Homecare and Live in Care at Home. We are passionate about attracting, training and retaining the very best Care Assistants, as we believe that our staff are the most important ingredient in providing the level of Care and customer service for which we have become renowned.
Our Care Assistants support our customers with their basic day-to-day needs, things that you might routinely do for a relative, friend or neighbour, such as assistance with personal care and hygiene, food prep, medication, shopping, housework and social support.
We do not undertake any nursing activities or anything that could be described as a medical intervention. Our Care Assistants are not expected to dress wounds, administer injections, record vital signs, offer advice re medication or make any diagnoses of any kind. Where there is the need, these services are provided by the local District Nurses and Community GPs, with whom we work closely.
High quality training and support
To ensure our Care Assistants are appropriately equipped, we provide comprehensive pre-work Skills Assessment program and on-going training to all members of staff, regardless of experience.
We provide in-house training to all candidates which meets a set of rigorous standards designed to give purchasers of Care services the confidence that their Care Assistant has the minimum set of skills, degree of knowledge and proven competencies to be able to provide compassionate, safe and high quality Care.
After Skills Assessment, new recruits shadow experienced Care Assistants for several hours before working unsupervised. They also have a weekly supervision meeting with a designated mentor for the duration of their 12-week probationary period. This is a 2-way conversation designed to offer the Care Assistant the opportunity to ask any questions, raise any concerns and bed in all the learning from Skills Assessment.
All Care Assistants outside their probationary period are supervised monthly and rostered for refresher training on an annual basis, or more frequently where regulations require (e.g. medication).
What does it take to join Bluebird Care Ipswich?
Previous experience is not essential as we offer comprehensive training and on-going support to all Care Assistants. What is essential is the right attitude: you must be conscientious and reliable, with a calm and patient demeanour and an ability to keep a cool head and remain professional under occasionally stressful circumstances – but above all, you need to be 100% committed to helping improve the quality of life of vulnerable people.
Our Care Assistants also need:
- to come cleanly through an enhanced criminal background (DBS) check
- to be able to communicate clearly in English with someone who may be confused or hard of hearing
- to be resident within, or within 10 mins drive of Ipswich
- a valid driving licence, and taxed and MOT'd car which you could use for work
Further information, including current rates of pay, are available on request.