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Electronic Care Plan Management

Technology improving your care

We have partnered with OneTouch technology systems as part of our ongoing dedication to improve the care we provide to our customers.

Technology is a wonderful thing! At Bluebird Care Ipswich, our staff now follow digital Care plans on their mobile phones using the OneTouch system – a far more efficient, secure and reliable system than the paper ones it replaced.

The OneTouch system allows Care Assistants to update care notes and medication records instantly, and facilitates near real-time transfer of this information back to staff in the office. Changes to Care plans, following a review meeting with a customer, can be similarly recorded by Supervisors and made "live" at the push of a button. 

With the OneTouch system, we are better positioned to make informed decisions, take quicker action where required, and are able to offer a safer, more responsive, more consistent service as a result.

Openness and transparency are important ideals to us. The introduction of OneTouch system  to our service brings peace of mind to families who can rest assured knowing that their loved one is being well-cared for, a benefit especially valued by those who do not live locally and are unable to pop round to check in on them in person.

By combining our expertise in Domiciliary Care with the latest technology, Bluebird Care is proud to be at the forefront of change in the care industry: embracing transparency, driving continuous service improvement and empowering our Care Assistants to deliver excellence in Care. 

Communication is excellent, particularly with the use of the OneTouch system, we can see daily who is due and when, together with post-visit notes.