Testimonials & case studies

Feedback is so important for us to ensure we are giving the best quality care and that we can improve our services.

At Bluebird Care Herefordshire we offer a personal, professional service to you and your family. We are determined to deliver the best possible care for every single person and are delighted when we receive positive feedback from our customers, their families and friends.

Please read on to learn what people have to say about us.

Reputation Reviews

Showing results 1 - 8 (of 9)

Thank you for all your help with supporting my Mum at this time. I know it is difficult to ‘let go’ of one’s entire independence but everyone has been very sensitive to this with Mum so it is not resented by her and a blessing for my Dad, my sister and I . Thank you very much, S and family

I can only thank all the carers at Bluebird Care. All the staff are kind, friendly and reliable and very professional. They have made my life so much easier knowing that Mum has carers coming in morning and evening to help her. I have complete confidence in them all, nothing is too much trouble.

I have been very pleased with all my Bluebird Care girls. Could I please have Rebecca as often as possible as she makes me feel happy!

I would like to re-iterate my thanks for all the care and support that you have provided my father during his recovery – it has been greatly appreciated.

Mr L S

I would not have been able to have coped without my Bluebird Care girls. They have been very kind, friendly, reliable and always on.

Mrs E B

Can I say again thank you so much for the help I’ve had you are truly amazing! It has helped me more than you’ll ever know and I can never repay you for everything.

All the carers that come to me are amazing and help me and even when I’m down, they pick me up so thanks you for picking such amazing workers and making sure everything is done correctly and thoroughly.

Helen, Lynn, Rebecca and Elaine have treated me with the utmost respect, helped when they didn’t need to. They all take the time to see I’m comfortable and happy as I can be before leaving. I’m so grateful.

I would just like to thank you and your staff for the support you have all given to my mother and us, especially during the last 10 days since my father died. All of your staff are brilliant with my mother but especially Amy who has been a tower of strength and is very caring and thoughtful. Obviously I have seen her most as she is my mother’s primary carer and Josie and the others are excellent. They are all so caring and sympathetic.


Daughter of Mrs SC

Just over a year ago we invited Bluebird Care to provide care for my Mum and support us to keep her living in her own home. The initial meeting to discuss the care requirements was very professional and well managed. The types and levels of care were discussed and the whole family was included in the discussions to decide on what was required.

As the care requirements have increased the staff at Bluebird Care have responded to our changing needs and on occasions have been able to provide cover at short notice. The communications between carers, care managers and us has been excellent, both by email and telephone. As Mum’s need have changed we were able to set up review meetings to discuss our requirements and the Care Manager was able to provide advice on care and disabled aids that could be put in place to make Mum’s life easier.

We have been very pleased with the support and care provided by all of the staff at Bluebird Care. The carers that attended Mum on a daily basis were always good humoured and very caring and gave you confidence to know that Mum was safe in their hands. We would have no hesitation recommending Bluebird Care and would like to thank all of the staff for the kindness and support they have given to us. 

B G & J G

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