Meet the team
Hazel is the owner and sole director of the company.
Hazel originally had a career in the accountancy profession and her management experience gained through international companies should provide a sound basis on which to lead and develop Bluebird Care (Herefordshire).
Wanting to work more closely with people rather than figures, Hazel decided to retrain as a financial planner and until recently she specialised in advising later life clients on all aspects of their finances. It was seeing the effects on her clients and their families when they had to move into residential care which first sparked Hazel’s interest in domiciliary care.
In time this led to the desire to set up an ethical business providing high quality care at home.
After careful consideration Hazel decided to align herself to Bluebird Care as their sound values and integrity reflect the way she wanted to run her own business.
Hazel has also trained to become a Dementia Champion in order to help in the campaign to create Dementia Friendly communities.
I am passionate about providing customers with care of the highest quality, by investing in our staff through continuous training and recruiting only the best. I aim to deliver to our Herefordshire customers the high calibre service they deserve to enable them to remain living independently in familiar surroundings for as long as possible. I am also committed to support staff who have the desire to take further qualifications which will enable them to develop their careers within this business.
I joined Bluebird Care Herefordshire 18 months ago as a Care Assistant after a career in catering which included running my own business.
I quickly took to the role and was delighted to be appointed Care Champion last year, my role being to uphold the standards across the team to ensure we deliver the best possible care to our customers.
It was a huge surprise also to be a nominated finalist in the Home Carer category at the Hereford Times Health & Social Care Awards last September. It was even more of a shock to receive the award!
It makes all the hard work so worthwhile to bring a smile to our customers’ faces and to have a laugh with them. As a farmer’s daughter myself and born and bred in Leominster, I can relate to many of our rural customers who come from farming backgrounds themselves.
It was exciting to be promoted to the role of Care Supervisor at the beginning of February 2019 and I relish the challenge of getting to grips with this role. Helping to develop new Care Assistants and settle them into their role is very rewarding and every day is different.
In my spare time I enjoy spending time with my partner, holidaying abroad and whipping up tasty concoctions in the kitchen!
Training & Quality Manager
Having joined as a Care Assistant in 2015, I have progressed through every role in the business. During 2016 I stepped up to be Acting Care Manager but had to relinquish the role due to a change in family circumstances. I am currently responsible for running our training programmes and ensuring the business maintains a high level of compliance. Outside of work my five children keep me busy along with a lively new puppy!