Very satisfactory. My carer is very reliable and efficient. She is always punctual and this gives me a sense of security. She is also very friendly and I appreciate her help.
I just wanted to say how satisfied we were with J’s care of X during the time she spent with us. She was patient with him and took great care when bathing him to ensure that he was comfortable and thoroughly washed. She was invaluable when he first returned home from hospital and needed a lot of help and encouraged him to gradually do more for himself as he improved. She took a personal interest in his well being which was refreshing and it was reassuring and comforting for me to know that I could trust her to do her utmost for him.
They built up a good rapport and I know that X will miss seeing her; although naturally we hope that we will not need her again, if the need does arise I would have no hesitation in asking you to provide her services to us again. In fact I don’t think that X would settle for anyone else!
Please ensure that J knows how much we appreciated her services; although we did thank her, I should like her to have formal recognition of this.
From the very start Bluebird Care took the time to assess my needs and provide the service that I needed. They came out to my house, at a time convenient to me and did a full assessment. They were polite, professional and thorough.
On the day of my operation, they met me at the time and place we had arranged and stayed with me through the procedure and took me back to my house. At all times, I felt safe, secure and well looked after. I wouldn’t hesitate to recommend Bluebird Care to anyone.
Mr N M