Bluebird Care worker receives commendation

This month, one of our Care Workers, Heather Durham received a national Bluebird Care special commendation after her quick thinking averted a potentially lethal incident at one of her customer’s homes a few weeks ago.

22/05/2019

This month, one of our Care Workers, Heather Durham received a national Bluebird Care special commendation after her quick thinking averted a potentially lethal incident at one of her customer’s homes a few weeks ago.

Guildford National Commendation Heather and Elizabeth
This month, one of our Care Workers, Heather Durham received a national Bluebird Care special commendation after her quick thinking averted a potentially lethal incident at one of her customer’s homes a few weeks ago.

Heather identified the strong smell of gas during one of her routine morning calls to Elizabeth Wright in East Horsley and found Mrs Wright dazed, confused and looking very poorly.

The house had been filled with gas from two gas hob burners which had been left on from lunchtime the previous day.

Instantly recognising the potential dangers, Heather took swift action to reduce the risk, remove Mrs Wright from the hazard and help her to overcome the effects of gas inhalation.

Emergency services were called and whilst Ambulance crew tended to Mrs Wright, the Fire Brigade checked over the property until emergency gas specialists arrived. Mrs Wright was taken to hospital but released later in the day.

The national commendation was presented to Heather Durham by Bluebird Care (Guildford & Waverley) Director, Brian Colvin and was attended by Elizabeth Wright, her son Nick and Julie Gambrill from the Bluebird Care National office.

Fellow Bluebird Care colleagues from the Guildford and Waverley team also joined in. West Hall Residential home, flagship property of Anchor Trust in Byfleet, played host to the award.

Guildford National Commendation Team