Launching Our Staff Guide Mobile App

Published: 22/05/2019

We have recently created a ground-breaking staff guide mobile app for our care team.

We have recently created a ground-breaking staff guide mobile app for our care team.
 
To celebrate the launch, we have released a promotional video, highlighting the key benefits of this new innovative tool providing further support to our care team.


 
Nationally, we deliver over 28,000 care visits every day. This innovative mobile app enhances the availability of critical information to care teams providing front line care and support in customers’ homes.
 
The staff guide app has been created by our experts, drawing upon feedback from care teams through workshops across the UK.
 
Speaking about the feedback received from our care teams, Tracey Davis-Jones one of Bluebird Care’s quality managers commented:

What we found was something very different to what we thought staff wanted.

In the past staff have always had staff handbooks in paper format and what staff were really telling us in that session was that they wanted something that was a lot more accessible.

People were saying were why can’t this be on our phone and much more accessible to us and having information there at hand.

Discussing the potential of this innovative tool, lead developer Rebecca Goodright commented:

Helping Care Assistants in their challenging role using technology that they are already familiar with, such as their mobile phones, will continue to ensure that we can support our care assistants anywhere with tools that they already know how to use.

By combining home care expertise with mobile app capability, we continue to empower our care team to deliver excellence in care. With nearly 4000 registered users across nearly 200 offices, the staff guide app is supporting these teams across the UK.