Congratulations to Home Care Assistant, Sylvie!

Published: 22/05/2019

Congratulations to Home Care Assistant, Sylvie in Gloucestershire who is Carer of the month for October 2018!

The Carer of the Month for October for Gloucestershire North is Sylvie Pollard.

Sylvie is always reliable, reports concerns appropriately and carries out her duties in a caring, calm reassuring manner. She is very efficient and hard-working, and will always help out with covering extra calls and shifts when she can. Sylvie always has a smile for the customers and has very good working relationships with her colleagues. Sylvie is brilliant with customers living with dementia. For that reason, she does not receive many customer nominations, because they are not able to

complete the nomination form. Customers’ families do sing her praises. Several of her customers like Sylvie so much that they are upset when she is not their carer – however good the alternative.

Recent compliments for Sylvie include:

Sylvie is always kind and caring, she has always got a smile and chats cheerfully, which makes such a difference.
Sylvie is a lovely caring lady, who shows her ability to do anything she is asked to do in a very efficient and careful way.
The other carers who follow her say how beautifully she leaves everything for them all clean and ready for use.
We have a good relationship, more like friends than just being cared for