Meet the team

Frankie Rowe

Registered Manager

Frankie joined Bluebird Care Exeter in 2012 as a care assistant before undertaking senior roles within the company supporting the Exeter and East Devon hubs.

In 2016, Frankie opened the Exmouth hub and has since achieved successes including an Outstanding CQC inspection, Gold award for Outstanding Deputy in Devon & Cornwall’s Outstanding care awards and Best Fitness/ Health/ Wellbeing provider of the year with Exmouth Chamber awards 2019. Frankie gained Level 5 qualification in Leadership and Management in health and social care and her Managers Registration in 2018

Frankie works closely with her team to ensure her care team and customers are supported and Policies and Procedures are met through quality assurance.

Sandi Sherman


Sandi joined Bluebird Care Exmouth in 2016 relocating from Bluebird Care in Exmouth and holding a Level 3 diploma in Health and social care.

Sandi works tirelessly to support and mentor the care team, as an accredited trainer in Moving & Handling and First Aid she is a vital part of ensuring they are adequately trained and knowledgeable to complete their role and this begins the moment they start with Bluebird Care.

Sandi also communicates with customers and other healthcare professionals including GPs and Occupational Therapists to ensure that the customers are receiving the very best support to enable them to live as enriched lives at homes as they possibly can. This begins during their first assessment with Bluebird Care, Sandi ensures that each one of our customers enjoys the ability to receive completely Person-Centred Care.

Teri Pannell


Teri Joined Bluebird Care in 2016 as a Care Assistant. Having lived in the local area all her life, Teri has extensive knowledge of the area which made her the perfect candidate for Care Co-ordinator.

Teri is able to organise and schedule Care visits based on location, time requirements, continuity for customers and care staff and matching as much as possible expertise and personality of staff and customers to ensure that everyone I happy.

Teri has also completed her Level 3 diploma in Health & Social care.

Katie Reeves


Katie joined Bluebird Care in 2018 as a newly qualified Care assistant. Katie has been able to use what she learnt in that role to support staff that are also new to care.

Katie is involved in supporting new and existing customers to ensure a safe and happy life at home, completing reviews our customers and communicating with family members also.

Katie has recently completed her Level 3 diploma in Health and Social Care and is an accredited trainer for Moving and handling.

Sharon Wilkinson

Head of Care and Quality

Sharon is our Head of Operations Care Registered Manager for Exeter. Sharon is an experienced Manager with over 22 years experience working in the Health Care Sector. Sharon is responsible for quality and care is group lead for training and recruitment teams.

William Flint

Franchise Owner

William is a former NHS and Social Care Manager. He has extensive experience of managing and delivering high quality health services to the public. Locally he was responsible for the joint delivery of Health and Social Care services for Adults in Exeter, Sidmouth, Seaton and Axminster. William has achieved a Masters Degree in Health Care Management (University of Birmingham) gained whilst on the highly competitive NHS Graduate Management Training Scheme.

William is driven by a desire to provide responsive high quality care services, he is particularly keen to provide individualised services that enrich the lives of those receiving them. When not working William can be found surfing his "Mini Mal" at Polzeath and Bantham, or walking the Moors with his wife Sara and their dog, 'Poppy'.

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