Bluebird Care Essex West receive their latest CQC report

Published: 24/05/2016

We are delighted to announce that we have received our latest Care Quality Commission (CQC) report following their recent inspection in March.

We are delighted to announce that we have received our latest Care Quality Commission (CQC) report following their recent inspection in March.

The CQC are an independent regulator of health and social care services in England who monitor, inspect and regulate services to make sure they are meeting fundamental standards of quality and safety.

Our recent inspection was carried out on 17th and 21st March and we are happy to say that we received an overall rating of ‘good’. Throughout the report we received some lovely feedback from our customers and staff members. Here are a selection of some of the comments made:

Customer comments:
 
The staff are extremely good, very competent."
This is an excellent agency; they have come up trumps completely."
It's unusual to find such excellent support."
Staff member comments:
 
I would recommend our service to a loved one. I really love my job."
Bluebird Care have given me the best opportunities, such as gaining an NVQ qualification."
Director of Bluebird Care Essex West, Tracey McCormack, commented:
 
We are very pleased with our latest CQC report and continue to be extremely proud of the high standards of care our team provides to our customers every day. We would like to thank everyone for their loyalty, passion and commitment to delivering the very best homecare and support.”

Visit the Care Quality Commission website to find out more information about how they regulate health and social care in England.

View our full CQC report.