Franchisee of the Year 2017 finalist

Published: 22/05/2019

At Bluebird Care Essex West we are proud finalists of "Franchisee of the Year 2017". Managing Directors and joint owners Kevin and Tracey McCormack collected the award at the Bluebird Care annual confrance on behalf of our Essex West office.

Our Essex West office was named a finalist at the Franchisee of the Year 2017 awards for one of Britain’s biggest providers of homecare services in the UK, Bluebird Care.

At Bluebird Care’s 11th Annual Conference, the Bluebird Care Essex West franchise, whose office is in Brentwood, was competing for Regional Franchisee of the Year 2017. 

From over 35 Bluebird Care offices across the region, the franchise was nominated for the prestigious award along with two others. The franchise owner’s Tracey & Kevin McCormack attended the ceremony on behalf of the Essex West team at September’s Annual Conference.

The nomination was received as a recognition of the team’s dedication towards its customers, as well as the consistent high level of service demonstrated by staff. The franchise placed as a runner up for the regional award, after having been submitted to a strict selection process. A scoring system was used to identify the franchises that excelled in their business and went above and beyond in 3 key areas; business development, quality audits and finance. From staff retention to regulatory compliance, website management to adherence to payment schedules, the franchises who were shortlisted for the awards were able to demonstrate exemplary practice across the board.

After the awards, Bluebird Care Essex West franchise owner’s Tracey & Kevin McCormack said: 

 “All Bluebird Care franchises across the country have shown such strong capabilities and dedication to their staff and customers, so it was an honour to be nominated for this award. We are so proud to be here on behalf of our team back in Brentwood as we know how hard they work day-to-day to truly make a difference to our customers’ lives. 

We are absolutely delighted that these exceptional and hardworking people have been recognised in such a way. First and foremost, our commitment is to our customers, and the acknowledgement of our positive team dynamic and excellent care is truly humbling.”

Bluebird Care Chief Operating Officer, Duncan Berry added: 

“Bluebird Care has been delivering high quality care to thousands of customers at home for over a decade, and we are privileged to have hundreds of franchises that genuinely represent the company’s values, ethos and dedication. It was a very difficult selection process as we had such a high number of strong franchises. Therefore, being nominated is a wonderful achievement, and all our regional finalists demonstrated expertise in care that delivers an exemplary experience.”

Bluebird Care Essex West is dedicated to ensuring that people in the area have the option to receive high quality care in their own homes. Launched in 2012, the franchise prides itself on providing a service that goes beyond day-to-day care, and makes a positive impact on its customers’ lives.