We use cookies to improve this website

This site uses cookies to provide essential functions, improve your experience, collect anonymous generic usage data, and to provide a personalised experience.

Set cookie preferences
Vision and Values

Our Vision and mission

Exceptional Care Grounded In Values

Our Commitment to You

At Bluebird Care Elmbridge, Runnymede and Spelthorne, our vision is simple: to provide home care and live-in care that is personal, compassionate, and guided by our values. We put you at the heart of everything we do, delivering support with kindness, professionalism, and respect. Every care plan is tailored to your needs, ensuring you feel valued, safe, and supported every day.

Premium Home Care

Helping You Live Your Best Possible Life

Whether it’s your mum or dad, aunt or uncle, a neighbour who’s always cared for you, or a partner who’s stood by you, we’re here so those who mean the most to you can live a fulfilled life, in the place they love the most - their own home.

Whether it’s your mum or dad, aunt or uncle, a neighbour who’s always cared for you, or a partner who’s stood by you, we’re here so those who mean the most to you can live a fulfilled life, in the place they love the most - their own home.

Going the Extra Mile

At Bluebird Care Elmbridge, Runnymede and Spelthorne, we believe exceptional care goes beyond routine support - it’s about making a difference for every customer - every day. We go the extra mile to ensure everyone receives the highest quality care, delivered with kindness, professionalism, and a personal touch. No person is the same and every care package is as unique as the customer.

We Walk the Talk

We are driven by genuine compassion, putting people before profit and upholding values of honesty, integrity, and respect. Every decision we make is guided by our commitment to delivering unique, personalised care at home that makes a real difference in the lives of all involved. We know our customers intimately and have compassion at our core.

A Family Passion for Care

Jonathan Billington, our founder, has deep roots in the care sector. His parents founded a care home over 51 years ago. Jonathan has both personal and professional experience working in care homes and subsequently home care where Jonathan saw firsthand how domiciliary care could truly change lives. This belief led him to dedicate himself fully to providing premium care at home and setting up 2 of his own Bluebird Care offices.

A Wealth of Experience

With over 15 years of experience delivering care at home, we continuously refine and enhance our services to provide the best possible care. Our combined team experience exceeds 50 years, giving us unparalleled expertise in meeting a variety of care needs with confidence and compassion, all areas of home care, from domiciliary support to complex live-in care. We understand both the practical and emotional aspects of care, ensuring our customers feel supported, valued, and always respected.

Bringing Out the Best in Us All

Training our Care Professionals is a key focus is to ensure there is continuity and peace of mind for our customers and their families.

Care that understands you, values you, and supports you.

Smiling female office worker

Part of a Strong Network

As part of the Bluebird Care franchise network, we benefit from continuous innovation, training, and industry-leading best practices. Our team is always evolving, learning and growing personally and professionally which means outstanding care to the highest standards.

End-to-End Care

End-to-End Care

Whether it’s companionship for a few hours a week or complex 24/7 care, we meet all your Home Care needs. If your loved one’s situation changes, they won’t have to change care providers so are able to manage the challenges faced by many elderly customers with a friendly face and someone they know and are comfortable around.